Capgemini
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
frog is a leading global creative consultancy, part of Capgemini Invent. We challenge the status quo to craft and build human experiences that win hearts and move markets. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re‑invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.
YOUR ROLE We are seeking dynamic
Senior Consultants
within frog’s
Customer Experience (CX) Transformation team , which focuses on Customer Service transformation or Marketing, with a strong analytical skill set. This role requires experience in
Marketing, Sales, Customer Service and Commerce , with a proven ability to support the sales and delivery of innovative transformation solutions in this space.
As a Senior Consultant you will:
Conduct market & competitive analysis to identify trends, white‑space opportunities, and competitive positioning
Conduct qualitative and quantitative customer research to uncover needs and validate opportunities
Synthesize research into clear, compelling insights and client presentations that drive executive decision‑making
Engage with clients through workshops, stakeholder interviews, strategic discussions and in mixed‑team models
Contribute to business development efforts through research, proposal development, and strategic recommendations
What we’re looking for:
5+ years of relevant experience in two or more of the following areas: Strategy consulting : designing growth strategies, go‑to‑market plays, and business transformation programs
Marketing, sales, or service strategy & activation : Experience either in agency or in‑house defining marketing campaigns/strategies, customer segmentations, sales growth strategies, contact/service center expertise, or similar to help a brand reach and deliver their customer experience in the right channel, at the right time, and with the right message
Transformation & operating model strategy : Experience creating and/or leading pillars of Customer Experience / Marketing transformation strategy, defining digital or functional operating models, and considering the people/process/technology impacts of market changes on organizations
Innovation & design strategy : Experience applying customer insights, design methods, and experimentation to develop new products, services, and business models
Commercial/financial modeling : Proficiency in business case development and revenue modeling
Demonstrated successful engagement into the delivery of digital projects and services to a variety of industry clients
Experience in working on solutions for Financial Services, or Consumer Products would be highly advantageous
Ability to communicate complex ideas clearly at a management level, with excellent written and oral presentation skills; fluent in English
Highly structured and conceptual mindset coupled with strong quantitative and analytical problem‑solving aptitude
An interest in new experiences, products, technologies, consumer and cultural trends that are shaping the present and the future
Passion for collaborating with cross‑disciplinary teams of designers, technologists, researchers and other innovators
Experience delivering strategy from early concept all the way to market launch
Ability to quickly form and succinctly convey a point of view on any topic
Ability to travel up to 75% to client sites, when required
WHAT YOU’LL LOVE ABOUT WORKING HERE? Empowerment:
Lead the change and take initiative
Find the work‑life balance that suits us
Craft or own path through learning and career development programs
Energy:
Connect as a global community of 13,000+ colleagues worldwide
Celebrate our diverse perspectives and draw from strength from our differences
Have fun by providing a range of clubs, events and get‑togethers to celebrate our wins and successes
Experiences:
Work internally and with clients to make a difference
Push boundaries to reimagine what’s possible
Work to build a more sustainable and inclusive future
Life at Capgemini Capgemini supports all aspects of your well‑being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well‑being programs
Financial well‑being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well‑being benefits like subsidized back‑up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in over 30 studios and more than 60 offices around the world, it comprises a 12,500+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.
Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The base salary range for the tagged location is $120,000 - $150,000. This role may be eligible for other compensation including variable compensation, bonus, or commission.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.
To help you bring out the best of yourself during the interview process, we’ve got some great interview tips to share before the big day.
#J-18808-Ljbffr
frog is a leading global creative consultancy, part of Capgemini Invent. We challenge the status quo to craft and build human experiences that win hearts and move markets. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re‑invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.
YOUR ROLE We are seeking dynamic
Senior Consultants
within frog’s
Customer Experience (CX) Transformation team , which focuses on Customer Service transformation or Marketing, with a strong analytical skill set. This role requires experience in
Marketing, Sales, Customer Service and Commerce , with a proven ability to support the sales and delivery of innovative transformation solutions in this space.
As a Senior Consultant you will:
Conduct market & competitive analysis to identify trends, white‑space opportunities, and competitive positioning
Conduct qualitative and quantitative customer research to uncover needs and validate opportunities
Synthesize research into clear, compelling insights and client presentations that drive executive decision‑making
Engage with clients through workshops, stakeholder interviews, strategic discussions and in mixed‑team models
Contribute to business development efforts through research, proposal development, and strategic recommendations
What we’re looking for:
5+ years of relevant experience in two or more of the following areas: Strategy consulting : designing growth strategies, go‑to‑market plays, and business transformation programs
Marketing, sales, or service strategy & activation : Experience either in agency or in‑house defining marketing campaigns/strategies, customer segmentations, sales growth strategies, contact/service center expertise, or similar to help a brand reach and deliver their customer experience in the right channel, at the right time, and with the right message
Transformation & operating model strategy : Experience creating and/or leading pillars of Customer Experience / Marketing transformation strategy, defining digital or functional operating models, and considering the people/process/technology impacts of market changes on organizations
Innovation & design strategy : Experience applying customer insights, design methods, and experimentation to develop new products, services, and business models
Commercial/financial modeling : Proficiency in business case development and revenue modeling
Demonstrated successful engagement into the delivery of digital projects and services to a variety of industry clients
Experience in working on solutions for Financial Services, or Consumer Products would be highly advantageous
Ability to communicate complex ideas clearly at a management level, with excellent written and oral presentation skills; fluent in English
Highly structured and conceptual mindset coupled with strong quantitative and analytical problem‑solving aptitude
An interest in new experiences, products, technologies, consumer and cultural trends that are shaping the present and the future
Passion for collaborating with cross‑disciplinary teams of designers, technologists, researchers and other innovators
Experience delivering strategy from early concept all the way to market launch
Ability to quickly form and succinctly convey a point of view on any topic
Ability to travel up to 75% to client sites, when required
WHAT YOU’LL LOVE ABOUT WORKING HERE? Empowerment:
Lead the change and take initiative
Find the work‑life balance that suits us
Craft or own path through learning and career development programs
Energy:
Connect as a global community of 13,000+ colleagues worldwide
Celebrate our diverse perspectives and draw from strength from our differences
Have fun by providing a range of clubs, events and get‑togethers to celebrate our wins and successes
Experiences:
Work internally and with clients to make a difference
Push boundaries to reimagine what’s possible
Work to build a more sustainable and inclusive future
Life at Capgemini Capgemini supports all aspects of your well‑being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well‑being programs
Financial well‑being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well‑being benefits like subsidized back‑up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in over 30 studios and more than 60 offices around the world, it comprises a 12,500+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.
Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The base salary range for the tagged location is $120,000 - $150,000. This role may be eligible for other compensation including variable compensation, bonus, or commission.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.
To help you bring out the best of yourself during the interview process, we’ve got some great interview tips to share before the big day.
#J-18808-Ljbffr