H&R Block
Receptionist – Seasonal Client Service Professional
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About the Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, so you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year.
Qualifications
High school diploma or equivalent
Ability to work a flexible schedule in multiple locations
Sales/marketing experience
Experience working in a fast‑paced environment
Previous experience in a customer‑service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with Microsoft Office
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Ensure all client needs have been met during service in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou
Neurodiversity and caregiver support available
Various discounts on everyday items and services
Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan (additional eligibility requirements)
Pay Range
$11.00 – $27.00 per hour.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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