Receptionist Job at H&R Block in Cary

Overview Receptionist role at H&R Block. Join to apply for the Receptionist position with a focus on helping clients and providing friendly, professional service. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best-suited tax professional for their needs. Schedule clients as requested and manage bookings. Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually. Maintain office cleanliness and organization of resources with the team. Other duties as assigned. Qualifications High school diploma or equivalent. Ability to work flexible schedules and/or in multiple locations. Sales/marketing experience (preferred). Experience in a fast-paced environment. Previous experience in a customer service environment. Ability to multi-task and strong organizational and time-management skills. Computer proficiency with the ability to use Microsoft Office. Benefits Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan. About the Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business with a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and committed to a connected culture where everyone belongs. Location Locations include Raleigh, Garner, Cary, Durham, NC. Specific location and schedule will be discussed during the interview process. Equal Opportunity H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr