H&R Block
Receptionist (Evenings and Saturdays) – Fitzgerald KIA Annapolis
H&R Block – a seasonal role offering client service support. Join a team that believes in empowering people to make confident, informed decisions.
About the company
At H&R Block, we strive to continuously improve our business through innovation, client experience, and sustainable growth. We value curiosity, creativity, and a culture that fosters belonging.
Typical day
You will assist clients, answer phones, greet them in a personalized, friendly manner, match them with the appropriate tax professional, schedule appointments, and ensure all client needs are met in person, on the phone, or virtually. You will also maintain office cleanliness and organization.
Requirements
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to client preference
Ensure all client needs have been met during service, both in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous customer service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401k retirement savings plan, and employee stock purchase plan (eligibility requirements apply)
Pay Range
$11.00 – $27.00/hr.
Sponsored Job
#19207
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industries
Retail
Referrals increase your chances of interviewing at H&R Block by 2x.
Equal‑Opportunity Employer Statement
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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