H&R Block
Job Details
Job title: Receptionist
Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative
Location: Tucson, AZ
Salary: $36,700.00
Company Overview
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We are committed to continuous improvement through the Block Next roadmap, focusing on innovation, client experience, and sustainable growth. Our culture is curious, creative, and always on the move.
A Typical Day
As a seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future. You will help others meet their needs and build lasting client relationships, all while maintaining a welcoming, organized front‑desk environment.
Desired Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferred times
Ensure all client needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Experience & Skills
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with the ability to use Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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