Stanford Health Care
Senior Manager – Staffing Operations
Stanford Health Care, Palo Alto, California, United States, 94306
Senior Manager – Staffing Operations, Stanford Health Care
We are looking for a strategic thinker with strong leadership skills and a passion for excellence. If you have experience in talent acquisition, onboarding, and workforce management, and are ready to make an impact, we want to hear from you. As the Senior Manager of the Staffing Center of Excellence, you will play a pivotal role in ensuring the timely and effective recruitment and onboarding of high‑quality personnel across all Facilities Services functions. Your thoughtful planning and collaboration with leaders will drive the success of our team and support best‑in‑class patient and guest experiences.
Location: PALO ALTO, 300 Pasteur Dr, California
Responsibilities
Leading and developing the team
Executing strategic priorities
Building and delivering presentations
Pursuing continuous improvement
Ensuring compliance with hospital policies and regulations
What You Will Do
Program Leadership
Lead large strategic and cross‑functional programs by defining strategic intent of program and overseeing deliverable development to ensure project goals are met.
Manage objectives and deliverables that support strategic business goals in collaboration with senior leadership and other key stakeholders.
Execute projects and programs in alignment with established Facilities Services & Planning policies, procedures, and fiscal year strategic priorities, Stanford Health Care’s operational plan, and Stanford Medicine’s integrated strategic plan.
Manage project budgets within the guidelines and parameters established by the annual budget and mutually agreed upon by the department Directors and Senior leadership.
Identify improvements in system‑wide processes and procedures that incorporate current technology, continuous improvement methods, and principles of accountability and transparency.
Propose and analyze process improvement ideas to provide recommendations regarding project feasibility, design and timeline for day‑to‑day project management and completion.
Provide expertise and oversight of project impacts, schedules, budgets, and provide progress status reports to key stakeholders, which may include physician leaders and executive leadership.
Review and assess performance of team project delivery and provide feedback.
Quality and risk management
Manage quality control measures to mitigate risk, ensure safety and compliance with department, hospital and University policies, government codes and regulations; also ensure conformance to the requirements of all project participants.
Prepare and maintain accurate, consistent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
Team Leadership
Support project teams and define roles and responsibilities as it pertains to project scope, planning requirements, budget, and schedule requirements.
Lead and manage on‑going daily activities of staff including evaluating their work, coaching and supporting their professional development.
Effective communication
Exercise effective communication, both written and verbal, at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising.
Maintain communications on a regular and timely basis, ensuring that all stakeholders are informed of relevant issues, status and required actions.
Collaboration
Work closely with internal and external stakeholders to determine, coordinate and support the requirements for the project or program that involve and impact integrated strategic plan, division fiscal year strategic priorities, or department strategic initiatives.
Critical thinking/problem solving
Demonstrate a strategic and analytical mindset with proactive critical thinking to make informed judgements and develop solutions for complex problems.
Education Qualifications
Bachelor’s degree in a work‑related field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.
Experience Qualifications
Ten (10) years of progressively responsible and directly related work experience relevant to the assigned function.
Required Knowledge, Skills And Abilities
Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups.
Ability to plan, organize, prioritize, work independently and meet deadlines.
Ability to promote a spirit of inquiry and practice based on evidence by using research‑based knowledge or research utilization methods to identify and implement innovations in patient care and/or participate in research, clinical investigatory or quality projects. Skilled in project management.
Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to provide leadership and influence others.
Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility.
Knowledge of principles and practices of organization, administration, fiscal and personnel management.
Physical Demands and Work Conditions Blood Borne Pathogens
Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment.
These Principles Apply To ALL Employees
Know Me: Anticipate my needs and status to deliver effective care.
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health.
Coordinate for Me: Own the complexity of my care through coordination.
Equal Opportunity Employer
Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
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Location: PALO ALTO, 300 Pasteur Dr, California
Responsibilities
Leading and developing the team
Executing strategic priorities
Building and delivering presentations
Pursuing continuous improvement
Ensuring compliance with hospital policies and regulations
What You Will Do
Program Leadership
Lead large strategic and cross‑functional programs by defining strategic intent of program and overseeing deliverable development to ensure project goals are met.
Manage objectives and deliverables that support strategic business goals in collaboration with senior leadership and other key stakeholders.
Execute projects and programs in alignment with established Facilities Services & Planning policies, procedures, and fiscal year strategic priorities, Stanford Health Care’s operational plan, and Stanford Medicine’s integrated strategic plan.
Manage project budgets within the guidelines and parameters established by the annual budget and mutually agreed upon by the department Directors and Senior leadership.
Identify improvements in system‑wide processes and procedures that incorporate current technology, continuous improvement methods, and principles of accountability and transparency.
Propose and analyze process improvement ideas to provide recommendations regarding project feasibility, design and timeline for day‑to‑day project management and completion.
Provide expertise and oversight of project impacts, schedules, budgets, and provide progress status reports to key stakeholders, which may include physician leaders and executive leadership.
Review and assess performance of team project delivery and provide feedback.
Quality and risk management
Manage quality control measures to mitigate risk, ensure safety and compliance with department, hospital and University policies, government codes and regulations; also ensure conformance to the requirements of all project participants.
Prepare and maintain accurate, consistent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
Team Leadership
Support project teams and define roles and responsibilities as it pertains to project scope, planning requirements, budget, and schedule requirements.
Lead and manage on‑going daily activities of staff including evaluating their work, coaching and supporting their professional development.
Effective communication
Exercise effective communication, both written and verbal, at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising.
Maintain communications on a regular and timely basis, ensuring that all stakeholders are informed of relevant issues, status and required actions.
Collaboration
Work closely with internal and external stakeholders to determine, coordinate and support the requirements for the project or program that involve and impact integrated strategic plan, division fiscal year strategic priorities, or department strategic initiatives.
Critical thinking/problem solving
Demonstrate a strategic and analytical mindset with proactive critical thinking to make informed judgements and develop solutions for complex problems.
Education Qualifications
Bachelor’s degree in a work‑related field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.
Experience Qualifications
Ten (10) years of progressively responsible and directly related work experience relevant to the assigned function.
Required Knowledge, Skills And Abilities
Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups.
Ability to plan, organize, prioritize, work independently and meet deadlines.
Ability to promote a spirit of inquiry and practice based on evidence by using research‑based knowledge or research utilization methods to identify and implement innovations in patient care and/or participate in research, clinical investigatory or quality projects. Skilled in project management.
Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to provide leadership and influence others.
Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility.
Knowledge of principles and practices of organization, administration, fiscal and personnel management.
Physical Demands and Work Conditions Blood Borne Pathogens
Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment.
These Principles Apply To ALL Employees
Know Me: Anticipate my needs and status to deliver effective care.
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health.
Coordinate for Me: Own the complexity of my care through coordination.
Equal Opportunity Employer
Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
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