H&R Block is hiring: Receptionist in City of White Plains

Seasonal Client Service Professional/Receptionist – H&R Block

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

Job Overview

You will serve as the first point of contact for clients, welcoming them, answering phones, matching them with the right tax professional, and ensuring their needs are met during in‑person, phone, or virtual services. Your work directly impacts client satisfaction and helps build strong relationships.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Assure all client needs have been met during service
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

Preferred Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or at multiple locations
• Sales or marketing experience

Experience & Skills

• Experience in a fast‑paced environment
• Customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$16.50 – $27.00 per hour (local minimum wage laws apply)

Job Details

Location: Various H&R Block offices (covering multiple zip codes)