H&R Block
Receptionist
Join the H&R Block team as a seasonal Client Service Professional/Receptionist.
About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.
Job Overview
This role focuses on delivering an exceptional client experience by welcoming clients, answering phones, and coordinating services with tax professionals.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Required Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
Preferred Experience
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Well‑being program “BetterYou”.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
- Additional benefits including medical and prescription drug coverage and a retirement plan.
Pay
Pay range: $11.00 – $27.00/hr. Local minimum wage laws apply. Successful candidates may participate in incentive compensation and short‑term incentive plans.
Sponsored Job
Job ID: #6375
Job Details
- Seniority level: Not Applicable
- Employment type: Full‑time
- Job function: Administrative
- Industries: Retail
Location
Union City, CA