Overview
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to Block Next—a multi-year roadmap focusing on innovation, client experience, and sustainable growth to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
What you'll do
- Help clients by providing service and building relationships
- Match clients with the appropriate tax professional
- Schedule clients according to their preferences
- Ensure clients' needs are met during service in person, over the phone, or virtually
- Maintain office cleanliness and organization
- Other duties as assigned
Your experience
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
- Experience in a fast-paced environment
- Customer service experience
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with Microsoft Office
Why work for us
We invest in our people by supporting their well-being. Our benefits can help with health, wellbeing and financial wellness.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support
- Discounts on everyday items and services
- Medical Coverage, 401k, Employee Stock Purchase Plan (eligibility requirements apply)
- Other benefits as available
The Community You Will Join
We are committed to building a Connected Culture where trust, care and connections help everyone feel safe to bring their authentic self to work. H&R Block is an equal opportunity employer and we celebrate diversity in the workplace.
Pay
The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits described above.
Pay Range: $11.00 - $27.00 / Hr