The Home Depot is hiring: Customer Service/Sales in San Jose

Overview

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. They greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. They maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. They work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. Position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Base pay range

$20.50/hr - $23.50/hr

Responsibilities

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using our tools, and provide information to customers in order to sell an entire project.
• Greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
• Maintain in-stock condition of assigned areas; ensure it is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
• Work in cooperation with their Department Supervisor and other associates in their department as well as other departments.
• Understand that specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
• Recognize that the Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Consumer Services