Staffmark Group
Hiring Now: Customer Support Specialist - On-Site Role in East Aurora, NY
Looking for a stable, long-term career supporting a major federal contract? We're seeking a
Client Account Coordinator
to join a fast-growing team in
East Aurora, NY . This is a
direct-hire role
with strong earning potential and excellent benefits.
This is an in‑office position. Candidates must live within commuting distance.
Compensation
$17.20-$17.75 per hour
Monthly bonus opportunities averaging $3,000+
Work Schedule Training (On‑site):
Mon‑Thu: 8:00 AM–5:00 PM
Fri: 8:00 AM–4:30 PM
Post‑Training (On‑site with flexibility):
Mon‑Thu: 8:00 AM–9:00 PM
Fri: 8:00 AM–7:00 PM
Must work
two evenings until 9 PM
each week
Select your 8‑hour shift within these windows
Key Responsibilities
Manage inbound and outbound customer calls to resolve account issues
Use skip‑tracing tools to verify addresses, employers, and contact information
Negotiate payment arrangements and offer compliant resolution options
Document all interactions accurately and follow established procedures
Adhere to federal and state guidelines and follow provided scripts
Work closely with team members and leadership to maintain service standards
Why You'll Want This Role This team‑centered workplace offers competitive benefits including medical, dental, and vision insurance, paid training, paid holidays, PTO, a 401(k) with match, referral bonuses, disability and life insurance, and access to an employee assistance program. Stable hours, a long‑term federal contract, and strong bonus potential make this a standout opportunity.
What You'll Need
High school diploma or GED
Minimum 1 year of customer service or collections experience
Solid computer skills and proficiency in Microsoft Office
Excellent communication, organization, and problem‑solving abilities
Ability to work independently in a structured environment
Bilingual abilities are a plus
Ready to grow your career with a reliable employer and a high‑performing team?
Click Apply Now
to be considered for this in‑office position in East Aurora, NY.
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
After you have applied, download our Staffmark Group WorkNOW App to receive real‑time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark: Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non‑merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E‑Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer‑temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.
By applying for this job, you agree that you may receive both AI-generated and non‑AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark.
#J-18808-Ljbffr
Client Account Coordinator
to join a fast-growing team in
East Aurora, NY . This is a
direct-hire role
with strong earning potential and excellent benefits.
This is an in‑office position. Candidates must live within commuting distance.
Compensation
$17.20-$17.75 per hour
Monthly bonus opportunities averaging $3,000+
Work Schedule Training (On‑site):
Mon‑Thu: 8:00 AM–5:00 PM
Fri: 8:00 AM–4:30 PM
Post‑Training (On‑site with flexibility):
Mon‑Thu: 8:00 AM–9:00 PM
Fri: 8:00 AM–7:00 PM
Must work
two evenings until 9 PM
each week
Select your 8‑hour shift within these windows
Key Responsibilities
Manage inbound and outbound customer calls to resolve account issues
Use skip‑tracing tools to verify addresses, employers, and contact information
Negotiate payment arrangements and offer compliant resolution options
Document all interactions accurately and follow established procedures
Adhere to federal and state guidelines and follow provided scripts
Work closely with team members and leadership to maintain service standards
Why You'll Want This Role This team‑centered workplace offers competitive benefits including medical, dental, and vision insurance, paid training, paid holidays, PTO, a 401(k) with match, referral bonuses, disability and life insurance, and access to an employee assistance program. Stable hours, a long‑term federal contract, and strong bonus potential make this a standout opportunity.
What You'll Need
High school diploma or GED
Minimum 1 year of customer service or collections experience
Solid computer skills and proficiency in Microsoft Office
Excellent communication, organization, and problem‑solving abilities
Ability to work independently in a structured environment
Bilingual abilities are a plus
Ready to grow your career with a reliable employer and a high‑performing team?
Click Apply Now
to be considered for this in‑office position in East Aurora, NY.
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
After you have applied, download our Staffmark Group WorkNOW App to receive real‑time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark: Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non‑merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E‑Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer‑temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.
By applying for this job, you agree that you may receive both AI-generated and non‑AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark.
#J-18808-Ljbffr