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Royal Caribbean Group

Manager, Creative Services

Royal Caribbean Group, Miami, Florida, us, 33222

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Manager, Creative Design Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

This position will be working onsite from Miami.

Position Summary:

The Creative Design Manager will lead creative services team members to visually represent the global brand across external and internal communication channels, ensuring the look, tone, and essence of marketing and sales materials align to meet the business objectives of the organization. This role requires a balance of strategic thinking with hands‑on design in the development and implementation of high‑level creative concepts; managing relationships with internal clients and external agencies to better understand needs and challenges; and providing visual and messaging direction and support to marketing channels within the organization. You will also be responsible for the daily management and professional development of their direct reports.

Essential Duties and Responsibilities:

Devise new and evolving global creative campaigns, core messaging, and visually stunning concepts that meet the business objectives of the organization

Direct and motivate a team of designers and copywriters on creative projects from concept to completion

Ensure brand standards are delivered across all creative assets and deliverables across the marketing funnel

Supervise creative team members, review and provide daily feedback to develop the creative work, and provide forward‑looking direction to support team members’ professional development

Make judgement calls using analytical, innovative and critical thinking in a fast‑paced environment to ensure creative is delivered to specifications, on time and on budget

Ensure consistent brand look and tone across all creative materials and channels

Drive brand evolution through ongoing development and implementation of brand guidelines

Train internal and external departments on the brand guidelines

Manage internal client relationships to better understand needs and challenges

Collaborate with external agency teams to ensure creative work aligns with business objectives, as well as brand look, tone and other mandatories

Present high‑level creative projects to Brand, Marketing, and Creative leadership teams

Manage and oversee the professional development of creative team members

Lead by example and foster a culture of ownership, collaboration, passion, and innovation

Ensure direct reports are complying with team and company policies

Monitor and approve digital, print, and other related marketing materials and campaigns

Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job‑related duties assigned by their supervisor or management.

Qualifications, Knowledge, and Skills:

BA/BS required in Marketing, Advertising, Creative, or related field required

BA/BS required in Marketing, Advertising, Creative, or related field required

6-8+ years’ experience in marketing, advertising, and/or agency experience

Must have proven experience in Graphic Design/Art Director role in a fast‑paced, multi‑project environment, In‑house creative experience a plus.

3+ years experience managing/directing creative teams

Bachelor’s degree in Graphic Design/Visual Communications or similar field from an accredited four‑year college or university or directly related, equivalent experience.

Portfolio of impressive real‑world work samples showcasing versatility and impeccable design taste

Knowledge of email design and best practices

Knowledge of mobile design and best practices

Knowledge of print design and best practices

Excellent design, copywriting, editing, proofreading, and project coordination skills.

Meticulous attention to detail; clear and concise communication, commitment to producing quality product; deadline conscious.

Software experience in Mac and Windows applications including Adobe Creative Suites and Microsoft Office.

Excellent idea person with a proven track record of developing, leading and implementing innovative and successful creative strategies

Hunger to learn continuing developments in the field

Expert communication, persuasion and presentation skills, both written and verbal

Leadership expertise in a fast‑paced and complex environment; equally adept at managing up, down and across corporate hierarchy

Excellence in managing and motivating staff

Ability to achieve results within budget and target deadlines

Excellent planning, time‑management and follow‑through skills with a demonstrated ability to multitask and work on numerous projects simultaneously

Excellent written and verbal communication skills

Experience in change management

Accuracy, attention to detail, flexibility, and ability to work in a fast‑paced, deadline‑driven environment are essential

Proven experience in Mac and Windows applications including Adobe Creative Suite, InDesign, QuarkXpress, etc. is required

Knowledge of Word, PowerPoint, Excel; Adobe Premiere is a plus

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

No immigration sponsorship is offered.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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