Millman Search
Director of Recruiting | Millman Search | Retail & Luxury Retail | Hospitality | Food & Beverage | Health & Wellness | Entertainment
We’re looking for an experienced
Assistant General Manager
to help lead daily operations, motivate a high‑performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands‑on, customer‑focused, and essential to our store’s success.
What You’ll Do
Support the General Manager in hiring, training, coaching, and performance management
Lead and motivate the team to deliver fast, friendly, and consistent customer service
Maintain high standards for food safety, cleanliness, and store presentation
Assist with scheduling, inventory, ordering, and daily operational planning
Help drive sales, manage labor costs, and meet financial goals
Handle customer concerns and resolve issues quickly
Communicate clearly, lead team meetings, and support a positive work culture
What We’re Looking For
Experience in retail, hospitality, or restaurant leadership
Strong communication and people‑development skills
Ability to lead by example and manage a fast‑paced environment
Solid understanding of operations, safety, and customer service
Problem solver who can make decisions and support business goals
Full‑time, exempt position
Hybrid schedule: 4 days onsite + 1 flexible day
Some travel for training or meetings may be required
Must meet all local certification requirements (e.g., food safety)
Seniority level Associate
Employment type Full‑time
Job function Customer Service
Industries: Food and Beverage Services, Retail, and Food and Beverage Retail
Location: New York, NY
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Assistant General Manager
to help lead daily operations, motivate a high‑performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands‑on, customer‑focused, and essential to our store’s success.
What You’ll Do
Support the General Manager in hiring, training, coaching, and performance management
Lead and motivate the team to deliver fast, friendly, and consistent customer service
Maintain high standards for food safety, cleanliness, and store presentation
Assist with scheduling, inventory, ordering, and daily operational planning
Help drive sales, manage labor costs, and meet financial goals
Handle customer concerns and resolve issues quickly
Communicate clearly, lead team meetings, and support a positive work culture
What We’re Looking For
Experience in retail, hospitality, or restaurant leadership
Strong communication and people‑development skills
Ability to lead by example and manage a fast‑paced environment
Solid understanding of operations, safety, and customer service
Problem solver who can make decisions and support business goals
Full‑time, exempt position
Hybrid schedule: 4 days onsite + 1 flexible day
Some travel for training or meetings may be required
Must meet all local certification requirements (e.g., food safety)
Seniority level Associate
Employment type Full‑time
Job function Customer Service
Industries: Food and Beverage Services, Retail, and Food and Beverage Retail
Location: New York, NY
#J-18808-Ljbffr