Resident Director

$68,640 - $70,304 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity.The Leadership Team in each of our 8 Residential Learning Communities (RLC) includes a Resident Director, Faculty Director(s), Spirituality Facilitator(s), and Assistant Resident Director(s). These communities include Alpha, Cura, Cyphi, da Vinci, Loyola, Modern Perspectives, and Unity/Nobili Residence Hall. Each RLC is associated with a specific residence hall and organizes its community around one or two broad themes.* Work collaboratively with the community Leadership Team, building staff, and other University departments to provide intentional opportunities for residents to enhance academic excellence, explore the spiritual component of their individual development, support general student wellness, and cultivate a passion for learning both inside and outside of the classroom.* Maintain a positive presence and high level of visibility and accessibility in the community by role modeling responsible behavior, personal integrity, and a commitment to Jesuit education.* In collaboration with the Leadership Team, facilitate the creation of an environment that promotes citizenship, respect, growth, academic success, and compassion among all community members.* Actively demonstrate an understanding of diversity, identity, and intercultural competence in order to create an inclusive environment that affirms and celebrates the dignity of all people.* Serve as an advisor and resource for individual residents through personal consultation and conflict resolution.* Advise resident student leaders, providing opportunities for skill development through formal and informal training sessions.* Contribute to the successful implementation of orientation sessions to introduce new students to their residential community and Santa Clara community standards and engage with families, through informal conversations and formal presentations.Provide leadership, direction, and support for residential education initiatives, responding to individual resident needs and coordinating co-curricular programming and assessment that promotes the theme of the community.* Supervise a team of community student staff members including 1-3 Assistant Resident Directors, 6-13 Community Facilitators/Neighborhood Representatives, and 5-10 Desk Assistants.* Assist in the recruitment, selection, training, and evaluation of community student staff members.* Foster staff unity and teamwork through the development and implementation of ongoing training efforts, weekly staff meetings, and staff events that prioritize opportunities for skill development and reflection for continued personal and professional growth.* Communicate regularly with community student staff members via weekly staff meetings, one-one meetings, individual consultations, email, and daily personal contact.* Motivate student staff and empower them to promote student growth and development with their residents.* Serve as the primary university conduct hearing officer for assigned community and assist in other communities when needed. Responsibilities include, but are not limited to, initiating disciplinary procedures when appropriate and adjudicating student conduct violations in conjunction with the Office of Student Life.* Participate in the recruitment, selection, advising, and training of Peer Conduct Boards and/or Graduate Conduct Officers, as assigned.* Communicate, uphold, administer, and evaluate policies related to student life within the University and the community.* Oversee safety, duty, and emergency procedures for assigned community, promote and enforce policies that protect and ensure the general welfare of students, and educate staff and residents about University emergency protocols and procedures.* Effectively respond to and manage emergency and/or crisis situations via participation as the second-level responder in campus-wide, year-round, 24-hour duty coverage, requiring evening and weekend availability.* Serve as a lower-level student of concern case manager in conjunction with the Office of Student Life.* Exercise good judgment, ethical decision-making, and responsible citizenship both on and off-campus.* Serve as a campus security authority when informed of allegations regulated under the Clery Act.* Serve as a responsible employee for allegations regulated under Title IX.* Knowledge of the Jesuit mission of the University, strategic initiatives, and major developmental issues of students at a highly selective, multicultural, residential university.* Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as a commitment to and demonstrated skills, knowledge, and awareness to serve the unique needs of the diverse campus community at Santa Clara University.* Knowledge of student development theory and philosophy of Residential Learning Community concepts.* Knowledge of housing functions essential; experience working with housing assignments and facility-related issues, including room changes and maintenance requests.* Experience adjudicating policy violations; knowledge of conduct philosophy.* Experience supervising others in a complex and dynamic environment.* Experience advising volunteer student groups.* Experience with technology, database management, social media, and digital communication.* Demonstrated ability to successfully work in a 24-hour/7 day environment with the ability to quickly respond to and handle time-sensitive situations for the entire residential campus.* Demonstrated ability to work independently, prioritize, and be flexible.* Demonstrated ability to analyze and solve difficult problems and make well-reasoned and principled decisions on a variety of issues and situations.* Demonstrated ability to provide a high level of professional discretion and integrity in handling confidential, sensitive information.* Demonstrated ability to resolve conflicts utilizing counseling and arbitration skills.* Demonstrated tolerance for ambiguity and extensive consultation to build consensus and to earn student, faculty, and administrative support.* Demonstrated ability to provide clear, effective, and timely written and verbal communication to a variety of stakeholders including, but not limited to, students, faculty, staff, and parents.* Capacity to work in a 24-hour/7 day environment with the ability to quickly respond to and handle situations for the entire residential campus.* Considerable time is spent at a desk using a computer terminal.* May be required to travel to other buildings on the campus.* May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.* May be required to occasionally travel to outside customers, vendors or suppliers.Santa Clara University offers a comprehensive benefits package for ***benefit eligible employees*** with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families. 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