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Auctane

Pre-Sales Engineer

Auctane, San Francisco, California, United States, 94199

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About Us At Auctane, we unite around a passion to help businesses deliver—no matter their size, location, or operational model. We enable businesses to meet ever‑changing industry and customer expectations, annually mailing and shipping billions of items—over $200 billion worth—to recipients worldwide.

About The Role Auctane Pre‑Sales Engineer (Solutions Engineer) is an experienced operational and technical sales professional who works with clients on‑site to identify needs and develop customized solutions using Auctane products and services. Working closely with sales teams, they design and present solutions that meet client logistics and IT requirements. They also provide support during the pre‑sales and implementation stages, answering operational and technical questions.

This is a

remote

position and the ideal candidate

must live

in the Bay Area. Up to 75% travel is required.

Sales Perks

Fully paid annual international President’s Club trip (Auctane Employee Plus One)

Exciting and motivating annual Global Revenue Kick‑Off Week at HQ in Austin, TX

Competitive compensation package

Responsibilities

Serve as the primary logistics, operational and technical sales point of contact for Auctane sales teams and clients during the pre‑sale and implementation process.

Develop logistical, operational, and technical solutions for internal sales teams and clients.

Leverage the "ShipMatch®" process to match clients to the proper technology and carrier mix.

Build and deliver customized analysis and proposals to accelerate adoption of Auctane technology and shipping solutions.

Demonstrate a master level of understanding of Auctane and partner technology solutions.

Clearly articulate, both written and verbally, key value propositions.

Deliver tailored product demonstrations to prospects.

Analyze and present shipping data to meet client needs.

Maintain a deep understanding of carrier and technology solutions.

Collaborate with Product and Engineering teams to understand platform changes and carrier agreements.

Communicate technical gaps and opportunities to improve product adoption and usability.

Document successes and failures tied to Auctane products that impact sales.

Collaborate across departments to ensure sales commitments, technical solutions and marketing programs succeed.

Qualifications

API and application development skills required.

At least 3 years of technical SaaS selling experience.

Experience traveling in the field to meet customers.

At least 3 years of shipping/eCommerce industry experience (preferred).

Bachelor’s degree preferred or equivalent work experience.

Strong proficiency in Excel/Google Sheets.

What Will Make You Stand Out?

Strong persuasion skills to motivate decisions toward positive outcomes.

Ability to work closely with cross‑functional teams.

Excellent verbal and written communication, listening and questioning.

Deep understanding of the e‑commerce fulfillment market and its value proposition.

Strong analytic skills for market and competitive analysis.

Ability to write market requirement documents.

Deep technical understanding and familiarity with the software development lifecycle.

Ability to communicate disparate system requirements and business value.

Ability to translate business needs into system or process requirements.

What We Offer

Flex Time Off policy—work‑life balance in your hands.

12 paid holidays for all U.S. employees.

401(k) employer matching program.

Annual merit reviews to recognize and reward hard work.

Health and wellness benefits—medical, dental, and vision plans.

Employee Assistance Program—up to eight free mental health sessions.

Gym discounts.

Education reimbursement for all employees.

Employee Referral Program rewards.

Inclusive and upbeat work environment.

Attractive HQ in central Austin, Texas.

The compensation for this role is $125,000 OTE.

Additional Position Duties

Sit for prolonged periods of time.

Utilize wrist and hands for prolonged periods.

Walk short distances.

Stand for short periods.

Speak and converse with others.

Lift up to 25 lbs without assistance up to chest height.

Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read the ShipStation Privacy Policy for California residents linked here.

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