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Resolute Digital, a Weber Shandwick Company

Senior Vice President, Client Experience - Healthcare

Resolute Digital, a Weber Shandwick Company, New York, New York, us, 10261

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Weber Shandwick works with some of the largest pharmaceutical companies in the world, communicating about some of the most pressing health concerns.

We deliver innovative, impactful work for our clients that has resulted in significant growth of the practice and earned our teams multiple awards. This success is due to our people, our relationships, a culture that inspires, an incredible team of experts in scientific communications, and an embedded digital/social team who make our clients stand out. We are also well‑connected to the large Weber Shandwick network, partnering daily with clients and colleagues globally.

SVP – Healthcare Practice We are looking for a new SVP for our healthcare practice.

This is a unique, career‑enhancing role on large accounts, and an opportunity to partner with exceptional senior account leaders across the company.

This new leader’s overall responsibility is to be the day‑to‑day strategist for the clients, manage the overall relationship, deploy the teams in the most efficient and productive way to execute flawlessly, and be a supportive coach. The successful candidate will have experience with global, alliance‑led accounts including data and regulatory milestones and thought‑leadership programs, and display passion, never‑ending curiosity, a desire to always be better, and the ability to inspire and connect with teams across offices. They will be a hands‑on leader that fits with our overall culture. We are a company of doers even at the most senior level.

Responsibilities

Build and nurture client relationships and grow business by providing leadership, direction and strategic guidance to colleagues, day‑to‑day teams and senior level clients

Lead, develop and coach teams

Guide and inspire clients to continue expand the kinds of communications work they are doing digitally directly tied to meeting their business challenges

Develop quality standards and ensure client satisfaction

Draw on our total agency resources for every project, including health creative, digital and media specialists

Educate teams to ensure that they are delivering state‑of‑the‑art counsel and content to their clients

Stay ahead of the shifts in the healthcare environment and provide guidance to teams and clients

Participate in new business pitch development and/or presentations

Participate as part of the practice leadership team on the operations of the group

Actively engage in the culture of the agency to lead by example

Work with peers to further the mission, goals and culture of the agency

Mentor individuals so that they are able to achieve their professional goals

Basic Qualifications

10+ years of experience in PR inclusive of agency experience working on large scale integrated communications campaigns

Additional Qualifications

Deep knowledge of the pharma regulatory landscape

Experience, at an agency or in‑house, managing a large global pharmaceutical account (over $1 million in billings) and the keen organizational skills needed to do so. Experience on accounts that span multiple cities with integrated account teams preferred

Excellent written, verbal, and interpersonal communication skills

Great track record of success leading teams and developing talent

Proficiency in MSOffice, advanced proficiency in PowerPoint and other presentation platforms

Desired Qualifications

An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude

Propensity to organize thinking, break down complexity and manage shifting priorities at a fast pace

Benefits

Medical

Vision

401k (with employer match)

Tuition Reimbursement

Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul

Short‑Term Disability

Paid Employee Family Leave

Family Building Benefit

NYC Salary range: $180,000 – $245,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Vice President – Consumer Weber Shandwick is looking for a dynamic Vice President to join our Consumer team in our New York office supporting iconic global consumer brands.

We are looking for a driven, self‑motivated and culturally fluent, Vice President to join our Consumer team, working across global lifestyle and CPG brands. As Vice President, you will be responsible for leading day‑to‑day business and spearheading high‑profile, award‑worthy, earned‑driven integrated campaigns for some of our top client brands. This is a high‑visibility leadership role in a fast‑paced, integrated environment with cross‑functional collaboration across channels and partners. You’ll work closely with clients, and integrated agency teams to deliver social‑first, earned‑led programs that drive engagement and buzz, while guiding a team of rising talent.

Key Responsibilities

Lead multi‑channel campaigns with an emphasis on earned media, cultural storytelling, and social/digital engagement

Collaborate within IATs, working alongside creative, paid media, influencer, and experiential partners

Oversee campaign launches from start to finish inclusive of planning, event/activation production, management of talent partner(s), and development of media materials and social briefs

Ability to turn ideas into workable plans and presentations via decks

Build trusted relationships with senior clients, offering strategic POVs and counsel

Ensure programs are rooted in insights and measured against KPIs

Manage diverse internal teams and SMEs with clarity and organization

Lead by providing mentorship, fostering growth and innovation

Desired Skills & Experience

Must have a strong passion for lifestyle and beauty brands, with a sharp awareness of emerging cultural and consumer trends

Proven experience executing successful campaigns that generated earned media, drove social engagement, and made a cultural impact

An expert in navigating Integrated Agency Teams, juggling multiple workstreams, and managing multiple clients

A strategic thinker with strong instincts for what drives earned media and social buzz

Strong ability to remain nimble and counsel clients through conflict

Aptitude for financial analysis

Confident working with senior clients and leading large teams

A natural leader with strong presentation skills who pays attention to detail

Sharp writing skills and a creative mindset

Commitment and dedication to the agency’s success as well as individual career

Benefits

Medical

Vision

401k (with employer match)

Tuition Reimbursement

Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul

Short‑Term Disability

Paid Employee Family Leave

Family Building Benefit

NYC Salary range: $125,000 – $165,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Intern – Consumer (January 2026, NYC) Weber Shandwick is seeking an Intern to work across major consumer clients. This Intern will work on iconic food & beverage and beauty brands that are household names. This is a full‑time (40 hours/week), paid internship that will start in January 2026. This role is hybrid out of our NYC office.

Essentials

Thinking: Intellectual curiosity and creativity is a must

Storytelling: Understand the elements that make a story exciting and how to highlight them in what you read in the press and what you see on social media

Communication: Speak, write and edit succinctly and compellingly

Management: Meet deadlines, put out fires and multi‑task. Work fast, and work well

Interpersonal: Play nice, whether it’s a team, with a team or independently

Technical: Know Word, PowerPoint, Excel and Outlook. Media databases and social tracking tools are a bonus (examples: Cision, Muckrack)

Detail‑Oriented: Whether it’s a media list or a recap report, attention to detail and a commitment to delivering clear and precise work is essential

Spark: Understand what sets you apart

What You Will Be Doing

Research: Analyze brands using various resources, thoughtful and detailed research helps our bring ideas and plans to life

Engage: Share big ideas in brainstorms and with teams

Plan: Assist in event coordination and logistics

Create: Craft written communications including media materials from briefing books to media pitches

Hustle: Pitch stories to media, develop media lists, track placements, etc.

Monitor: Track brands in traditional, online, and social media during some of their biggest PR moments of the year. Previous campaign reporting experience is a plus

Organization: Organize and maintain product closet, check inventory, order product/shipping supplies

Product send outs: Compile various product mailers and coordinate product shipments

What We Are Looking For

Someone who has an interest in, and enthusiasm for public relations and consumer brands

Able to work in a dynamic and fast‑paced agency environment

Strong writing skills and understanding of the media landscape

Strong attention to detail

Go‑getter and proactive mindset – you’re willing to go above and beyond your daily tasks

A contributing member of the team

Requirements

The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills

Must be available to work 40 hours a week starting January

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Associate – Crisis Communications Weber Shandwick’s Global Crisis team helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high‑profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.

Candidate Qualities & Experience As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day‑to‑day leader among the team’s Associate‑level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real‑time. The ideal candidate will have excellent writing skills and the ability to perform in a fast‑paced, deadline‑oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.

What You Will Be Doing

Serves as key team member to support a range of complex, high‑profile corporate issues / crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, mergers and acquisitions, executive leadership changes, IPOs etc.)

Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;

Supports monitoring and triaging of client issues

Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations

Provides input during development of projects based on insights and knowledge of client preferences

Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents

Serves as role model to team members, producing high quality work and continually updating manager on activity progress

Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration

Participates in our A‑Team’s On‑Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad‑hoc research, and support emergent crises.

What We Are Looking For

Strong writing skills and meticulous attention to detail

Strong understanding of social analytics

Full analytical fluency in all social/digital platforms

Crisis communications, issues management, and/or public affairs experience

Sharp curiosity and an analytical mind

Ability to provide strategic and actionable recommendations based on research

Highly effective oral and written communication skills

Familiarity with corporate financials

Ability to prioritize multiple tasks and manage deadlines in a consistent manner

Comfortable asking for help from and providing direction to team members

Ability to take ownership, manage and see projects through from start to finish

Proactive self‑starter and a quick learner

Strong work ethic

Basic Qualifications

1–3 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting

BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields – Knowledge of basic PR skills and client service

Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis‑Nexis)

Benefits

Medical

Vision

401k (with employer match)

Tuition Reimbursement

Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul

Short‑Term Disability

Paid Employee Family Leave

Family Building Benefit

NYC Salary range: $52,000–60,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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