IT Service Desk Specialist II — Escalations & Endpoint Support

A technology services company based in Bethesda, Maryland is seeking an IT Service Desk Specialist Level II. This role requires at least 4 years of experience in technical support, along with a Bachelor's degree. Responsibilities include advanced troubleshooting, managing escalated incidents, and supporting onboarding tasks. Ideal candidates will have strong problem-solving skills and familiarity with security best practices. Join a dynamic team that values diversity and offers a comprehensive benefits package. #J-18808-Ljbffr