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GreenDrop Charitable Donations

Associate Supervisor

GreenDrop Charitable Donations, Metuchen, New Jersey, us, 08840

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Job Title Associate Manager

Compensation Pay Range: $19.77 to $24.12 per hour (starting pay)

Benefits

Medical, dental, and vision health plans at reasonable cost

Specialized health programs: quit smoking, counseling, diabetes management, chronic joint pain

Sick pay and vacation pay (approximately 1‑2 weeks)

6 paid holidays plus 1‑2 additional floating holidays

Up to 50% off store merchandise

Flexible spending accounts for health and child‑care expenses

Employee Assistance Program (EAP) with free tools and resources for work‑life balance

401(k) plan with company matching contributions

Company‑provided life insurance and optional supplemental coverage

Performance merit increases

Who we are GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores.

GreenDrop® is a for‑profit company and registered professional fundraiser where required.

What you can expect

Work in a purpose‑driven company with a business model that people love for its impact on both the planet and local communities.

Investment in your career path interests. With aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.

Collaborate with people from many different backgrounds, experiences, and perspectives, all bringing something special to the table.

What you get Comprehensive onboarding and training from day one.

In‑house expertise through Savers University—developing and delivering robust training to every team member across the organization.

Bundled health plans such as medical, Rx, dental, and vision.

Company‑paid life insurance for extra protection and peace of mind.

Programs to stop smoking, diabetes management coaching, and on‑demand care options.

401(k) plan with generous company matching contributions.

Paid time off for leisure or other hobbies.

A range of mental health services to assist with daily life.

Summary The GreenDrop Associate Manager role is critical to our success and helps ensure that we provide exceptional service to donors each day. The ideal candidate is highly self‑motivated, leads by example, and demonstrates our company’s core values—respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

Train and coach the Associate Manager in Training role, new team members, and existing team members on all company policies and procedures.

Actively engage in the field with direct oversight of 20 to 30 sites regularly.

Manage all direct report functionality of an Area Manager, including hiring, coaching, counseling, firing duties, time‑tracking, and any other people‑management needs.

Support Area Manager by reviewing applications, conducting interviews, selecting talent, and completing onboarding activities.

Manage supplies, assets, and all maintenance requests at each site; communicate timely pickup requests.

Interact independently and collaboratively with donors, exercising good judgment, maintaining a positive disposition, and demonstrating a customer‑focused mindset.

Build a culture of customer service by providing friendly, helpful, and efficient service in every interaction.

Assist donors and truck drivers with donated merchandise—unloading vehicles, treating items respectfully, communicating the company’s nonprofit relationship, and encouraging donors to return.

Work efficiently, calling for additional assistance as needed.

Follow standards to protect team members and donors, ensuring a safe environment (cleaning breakages or spills, sanitizing, following product‑safety guidelines).

Report hazards or injuries to management; wear tablet holder while recording donor information on the company iPad; organize donations in the stock room; send daily and weekly supply needs to the Area Manager; perform other duties assigned by manager.

Required Knowledge, Skills, and Abilities

Ability to lead and manage effective teams and lead within a team environment.

Demonstrate customer service skills.

Identify problems and recommend solutions.

Attention to cleanliness, organization, and detail.

Reliable transportation and commitment to attendance and punctuality.

Honesty and integrity.

Excellent oral and written communication skills.

Skills

Set priorities, meet deadlines, and multi‑task with minimal supervision.

Work independently or as part of a team.

Maintain confidentiality of all information.

Basic math skills.

Working knowledge of Microsoft Office (Word, Excel, Outlook).

Work flexible schedule as position dictates.

Pass physical and background exams.

Clean driving record.

Work within Saver’s culture.

Minimum Required Education, Training, and Experience

High school degree or equivalent.

Minimum of 2 years in a supervisory customer service role leading 10 or more team members.

Physical Requirements

Reach overhead 30% of time.

Push and pull 65% of time.

Stand 100% of time.

Bend and crouch 60% of time.

Repetitive use of hands 70% of time.

Grasp items with hands 80% of time.

Lift and carry 50 lbs.

FLSA Status

Non‑Exempt

Tools and Equipment Used

Cell phone and/or laptop for data entry.

Cell phone to communicate.

Use all company‑supplied safety equipment as defined in the operating and safety manuals.

Travel

Travel between 20–30 sites on a regular basis within geographic territory; assist in neighboring territories when needed.

Drive cars continuously within their territory.

May be asked to travel to outside territories that travel by air within the United States.

Work Address Remote within specified geographic area, including but not limited to:

660 North Broadway, White Plains, NY 10603

160 Walt Whitman Rd., Huntington Station, NY 11746

360 Union Blvd., Totowa, NJ 07512

125 18th Street, Jersey City, NJ 07310

313 Smith Haven Mall, Lake Grove, NY 11755

831 S Springfield Ave., Springfield, NJ 07081

359 Amboy Ave., Metuchen, NJ 08840

1921 Street Rd., Bensalem, PA 19020

1396 Berlin Turnpike, Wethersfield, CT 06109

176 Newington Rd., West Hartford, CT 06110

120 Water Tower Plaza, Leominster, MA 01453

Savers/GreenDrop is an E‑Verify employer.

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