Savers | Value Village
Associate Supervisor – Savers | Value Village
Pay Range:
$19.77 - $24.12
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs – improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team Member Discounts
Up to 50% off store merchandise
Flexible Spending Accounts
Use pre‑tax dollars for eligible health and day‑care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work‑life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future
Life Insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who We Are GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at
gogreendrop.com .
[Footnote disclosure: GreenDrop® is a for‑profit company and registered professional fundraiser where required.]
What You Can Expect
To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What You Get
Comprehensive onboarding and training from day one.
In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
Benefits Offerings:
Bundled health plans such as medical, Rx, dental and vision.
Company‑paid life insurance for extra protection and peace of mind.
Programs to stop smoking, diabetes management coaching, and on‑demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Summary The GreenDrop Associate Manager role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each day. This highly self‑motivated individual will lead by example and demonstrate our Company’s core values as well as respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions
Train and coach the Associate Manager in Training role, new team members, and existing team members on all company policies and procedures.
Actively engage in the field with direct oversight to 20 to 30 sites on a regular basis.
Perform all direct‑report functionality of an Area Manager, including hiring, coaching, counseling, firing duties, tracking time, and people‑management development.
Support Area Manager by reviewing applications, conducting interviews, selecting talent, and completing onboarding activities.
Manage supplies, assets, and all maintenance requests at each site.
Ensure timely requests of all pickups are communicated.
Interact with donors while exercising good judgment, maintaining a positive disposition, and demonstrating a customer‑focused mindset.
Work independently without supervision and hold a high level of integrity and independent decision making.
Build a culture of customer service by providing donors with friendly, helpful, and efficient service in every interaction.
Assist donors and truck drivers with donated merchandise, including unloading donations, treating items respectfully, and encouraging return visits.
Call for additional assistance as needed and maintain safe working environment.
Report any hazard or injury to management, wear tablet holder while recording donor information, and organize donations in the stock room during shift.
Complete and send daily and weekly supply needs to the Area Manager.
Perform other duties assigned by manager.
Job Description This job description is not intended to be all‑inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Required Knowledge, Skills, and Abilities
Ability to lead and manage effective teams and lead within a team environment.
Demonstrate customer service skills.
Identify problems and recommend solutions.
Attention to cleanliness, organization and detail.
Reliable transportation and commitment to attendance and punctuality.
Honesty and integrity.
Oral and written communication skills.
Skills
Set priorities, meet deadlines, and multi‑task with minimal supervision.
Work independently or as part of a team.
Maintain confidentiality of all information.
Basic math skills.
Working knowledge of Microsoft Office (Word, Excel, Outlook).
Work flexible schedule as position dictates.
Pass physical and background exams, clean driving record.
Work within Saver’s culture.
Minimum Required Education, Training, and Experience
High school degree or equivalent.
Minimum of 2 years in a supervisory customer service role leading 10 or more team members.
Physical Requirements
Reaching overhead 30% of time.
Pushing and pulling 65% of time.
Standing 100% of time.
Bending and crouching 60% of time.
Repetitive use of hands 70% of time.
Grasping items with hands 80% of time.
Lifting and carrying 50 lbs.
FLSA Status
Non‑Exempt
Tools and Equipment Used
Cell phone and/or laptop for data entry.
Cell phone to communicate.
Company supplied safety equipment as defined in the operating and safety manuals.
Travel
Must be able to travel between 20-30 sites on a regular basis within geographic territory and assist neighboring territories if needed.
Car travel within territory continuously.
May be asked to travel to outside territories that travel by air within the United States.
Work Address
Remote within specified geographic area to include but not limited to:
660 North Broadway, White Plains, NY 10603.
160 Walt Whitman Rd., Huntington Station, NY 11746.
360 Union Blvd., Totowa, NJ 07512.
125 18th Street, Jersey City, NJ 07310.
313 Smith Haven Mall, Lake Grove, NY 11755.
831 S Springfield Ave., Springfield, NJ 07081.
359 Amboy Ave., Metuchen, NJ 08840.
1921 Street Rd., Bensalem, PA 19020.
1396 Berlin Turnpike, Wethersfield, CT 06109.
176 Newington Rd., West Hartford, CT 06110.
120 Water Tower Plaza, Leominster, MA 01453.
Savers/GreenDrop is an E‑Verify employer.
Seniority Level Mid‑Senior level
Employment type Other
Job function Other
Industries Retail
#J-18808-Ljbffr
$19.77 - $24.12
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs – improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team Member Discounts
Up to 50% off store merchandise
Flexible Spending Accounts
Use pre‑tax dollars for eligible health and day‑care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work‑life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future
Life Insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who We Are GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at
gogreendrop.com .
[Footnote disclosure: GreenDrop® is a for‑profit company and registered professional fundraiser where required.]
What You Can Expect
To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What You Get
Comprehensive onboarding and training from day one.
In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
Benefits Offerings:
Bundled health plans such as medical, Rx, dental and vision.
Company‑paid life insurance for extra protection and peace of mind.
Programs to stop smoking, diabetes management coaching, and on‑demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Summary The GreenDrop Associate Manager role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each day. This highly self‑motivated individual will lead by example and demonstrate our Company’s core values as well as respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions
Train and coach the Associate Manager in Training role, new team members, and existing team members on all company policies and procedures.
Actively engage in the field with direct oversight to 20 to 30 sites on a regular basis.
Perform all direct‑report functionality of an Area Manager, including hiring, coaching, counseling, firing duties, tracking time, and people‑management development.
Support Area Manager by reviewing applications, conducting interviews, selecting talent, and completing onboarding activities.
Manage supplies, assets, and all maintenance requests at each site.
Ensure timely requests of all pickups are communicated.
Interact with donors while exercising good judgment, maintaining a positive disposition, and demonstrating a customer‑focused mindset.
Work independently without supervision and hold a high level of integrity and independent decision making.
Build a culture of customer service by providing donors with friendly, helpful, and efficient service in every interaction.
Assist donors and truck drivers with donated merchandise, including unloading donations, treating items respectfully, and encouraging return visits.
Call for additional assistance as needed and maintain safe working environment.
Report any hazard or injury to management, wear tablet holder while recording donor information, and organize donations in the stock room during shift.
Complete and send daily and weekly supply needs to the Area Manager.
Perform other duties assigned by manager.
Job Description This job description is not intended to be all‑inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Required Knowledge, Skills, and Abilities
Ability to lead and manage effective teams and lead within a team environment.
Demonstrate customer service skills.
Identify problems and recommend solutions.
Attention to cleanliness, organization and detail.
Reliable transportation and commitment to attendance and punctuality.
Honesty and integrity.
Oral and written communication skills.
Skills
Set priorities, meet deadlines, and multi‑task with minimal supervision.
Work independently or as part of a team.
Maintain confidentiality of all information.
Basic math skills.
Working knowledge of Microsoft Office (Word, Excel, Outlook).
Work flexible schedule as position dictates.
Pass physical and background exams, clean driving record.
Work within Saver’s culture.
Minimum Required Education, Training, and Experience
High school degree or equivalent.
Minimum of 2 years in a supervisory customer service role leading 10 or more team members.
Physical Requirements
Reaching overhead 30% of time.
Pushing and pulling 65% of time.
Standing 100% of time.
Bending and crouching 60% of time.
Repetitive use of hands 70% of time.
Grasping items with hands 80% of time.
Lifting and carrying 50 lbs.
FLSA Status
Non‑Exempt
Tools and Equipment Used
Cell phone and/or laptop for data entry.
Cell phone to communicate.
Company supplied safety equipment as defined in the operating and safety manuals.
Travel
Must be able to travel between 20-30 sites on a regular basis within geographic territory and assist neighboring territories if needed.
Car travel within territory continuously.
May be asked to travel to outside territories that travel by air within the United States.
Work Address
Remote within specified geographic area to include but not limited to:
660 North Broadway, White Plains, NY 10603.
160 Walt Whitman Rd., Huntington Station, NY 11746.
360 Union Blvd., Totowa, NJ 07512.
125 18th Street, Jersey City, NJ 07310.
313 Smith Haven Mall, Lake Grove, NY 11755.
831 S Springfield Ave., Springfield, NJ 07081.
359 Amboy Ave., Metuchen, NJ 08840.
1921 Street Rd., Bensalem, PA 19020.
1396 Berlin Turnpike, Wethersfield, CT 06109.
176 Newington Rd., West Hartford, CT 06110.
120 Water Tower Plaza, Leominster, MA 01453.
Savers/GreenDrop is an E‑Verify employer.
Seniority Level Mid‑Senior level
Employment type Other
Job function Other
Industries Retail
#J-18808-Ljbffr