Aspen Skiing Company
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description Position Summary The Front Desk Supervisor oversees daily operations at the hotel's front desk, ensuring exceptional guest service, smooth check-in/check-out processes, and efficient team performance. They assist in training staff, resolving guest concerns, and maintaining compliance with hotel policies to enhance the overall guest experience. This position reports to the Front Office Manager.
Job Posting Deadline Applications for this position will be accepted until December 28, 2025.
Essential Job Functions/Key Job Responsibilities
Supervise front desk operations to ensure a seamless guest experience
Train, mentor, and support front desk staff in service standards and procedures
Assist with check-in, check-out, and reservation management
Handle guest inquiries, complaints, and special requests promptly and professionally
Monitor and ensure compliance with hotel policies and brand standards
Coordinate with housekeeping, maintenance, and other departments for guest needs
Balance daily transactions, process payments, and manage billing issues
Prepare shift reports and communicate key information to management
Maintain a welcoming and professional lobby atmosphere
Support emergency procedures and ensure guest safety protocols are followed
Perform additional duties as assigned by hotel management
Other duties as assigned
Qualifications Education & Experience Requirements
High School Diploma or equivalent required
College degree in related field preferred
1 year of management experience preferred
3 year of front desk experience preferred
Knowledge, Skills & Abilities
Strong leadership and team supervision skills
Excellent customer service and conflict resolution abilities
Proficiency in hotel property management systems (PMS) and reservation software
Strong verbal and written communication skills
Ability to multitask and remain calm under pressure
Knowledge of hotel policies, procedures, and hospitality standards
Problem-solving skills with a proactive approach to guest and operational issues
Basic accounting and cash-handling experience
Strong attention to detail and organizational skills
Ability to train, mentor, and motivate team members
Familiarity with local attractions, services, and hotel amenities
Ability to work flexible schedules, including nights, weekends, and holidays
Professional appearance and demeanor
Strong time management skills with the ability to prioritize tasks
Ability to maintain confidentiality and handle sensitive guest information
Additional Information Work Environment & Physical Demands
Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
Regularly work indoors with no adverse conditions
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever‑evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
#J-18808-Ljbffr
Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description Position Summary The Front Desk Supervisor oversees daily operations at the hotel's front desk, ensuring exceptional guest service, smooth check-in/check-out processes, and efficient team performance. They assist in training staff, resolving guest concerns, and maintaining compliance with hotel policies to enhance the overall guest experience. This position reports to the Front Office Manager.
Job Posting Deadline Applications for this position will be accepted until December 28, 2025.
Essential Job Functions/Key Job Responsibilities
Supervise front desk operations to ensure a seamless guest experience
Train, mentor, and support front desk staff in service standards and procedures
Assist with check-in, check-out, and reservation management
Handle guest inquiries, complaints, and special requests promptly and professionally
Monitor and ensure compliance with hotel policies and brand standards
Coordinate with housekeeping, maintenance, and other departments for guest needs
Balance daily transactions, process payments, and manage billing issues
Prepare shift reports and communicate key information to management
Maintain a welcoming and professional lobby atmosphere
Support emergency procedures and ensure guest safety protocols are followed
Perform additional duties as assigned by hotel management
Other duties as assigned
Qualifications Education & Experience Requirements
High School Diploma or equivalent required
College degree in related field preferred
1 year of management experience preferred
3 year of front desk experience preferred
Knowledge, Skills & Abilities
Strong leadership and team supervision skills
Excellent customer service and conflict resolution abilities
Proficiency in hotel property management systems (PMS) and reservation software
Strong verbal and written communication skills
Ability to multitask and remain calm under pressure
Knowledge of hotel policies, procedures, and hospitality standards
Problem-solving skills with a proactive approach to guest and operational issues
Basic accounting and cash-handling experience
Strong attention to detail and organizational skills
Ability to train, mentor, and motivate team members
Familiarity with local attractions, services, and hotel amenities
Ability to work flexible schedules, including nights, weekends, and holidays
Professional appearance and demeanor
Strong time management skills with the ability to prioritize tasks
Ability to maintain confidentiality and handle sensitive guest information
Additional Information Work Environment & Physical Demands
Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
Regularly work indoors with no adverse conditions
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever‑evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
#J-18808-Ljbffr