Delta Dental of Minnesota
Senior Product Manager
Delta Dental of Minnesota, Minneapolis, Minnesota, United States, 55400
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Senior Product Manager
role at
Delta Dental of Minnesota
Company Information Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota-based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building this reputation.
General Summary The
Senior Product Manager
position is a critical leader responsible for contributing to strategic priorities for our Vision Insurance, driving the successful execution of initiatives that advance our growing vision insurance business. Reporting to the Vice President of Digital Experience & Product Strategy, this role drives operational execution, product strategy, and cross‑functional alignment to accelerate vision product growth, adoption, and member satisfaction. This position oversees the end‑to‑end product lifecycle, serves as a key sales consultant to identify key sales opportunities, coach sales teams, and translate market intelligence into actionable product and go‑to‑market strategies. The Senior Product Manager ensures seamless experiences across the member, employer, and broker journey, manages cross‑functional execution with internal teams, external partners, and sales channels for successful implementations of vision initiatives on time, on budget, and with measurable impact. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota.
Essential Functions
Lead the implementation of new and enhanced vision insurance products from strategy through launch, ensuring operational readiness and stakeholder alignment
Manage cross‑functional initiative execution across product, operations, compliance, marketing, sales, and vendor teams
Develop and manage delivery timelines, resource plans, status reporting, and risk mitigation strategies for key initiatives
Serve as a key liaison between business teams and stakeholders, translating strategy into executable plans
Monitor product key measures post‑launch; identify improvement opportunities and lead iteration efforts
Support intake and prioritization of product enhancement requests; manage backlog, scoping, and roadmap alignment
Collaborate with external vendors and strategic partners to support product delivery
Lead user acceptance testing (UAT), issue resolution, and post‑launch quality assessments
Provide leadership, guidance, and influence across cross‑functional teams, mentoring peers and stakeholders, while fostering a culture of accountability and continuous improvement
Discern vision sales opportunities within the existing client base, and collaborate with sales team to pursue and close new business opportunities
Participate with sales and account management teams in sales activities, including development of requests‑for‑proposals (RFPs), sales presentations, and client meetings
Serve as a vision subject matter expert, providing real‑time recommendations, prospect‑specific sales strategies, and market insights to drive growth
Diagnose training needs for sales and account management teams, and deliver targeted training and coaching to enhance product and market fluency
Provide ongoing membership forecasts, pipeline analyses, and opportunity reporting in support of leadership forums, strategic planning, and budgeting processes
Act as a voice of the market, sharing feedback and insights related to pricing, product development, competitive dynamics, contracts, brokers, and emerging opportunities across internal teams
Other duties as assigned
Required Knowledge, Skills & Abilities
Healthcare Insurance Expertise: Strong knowledge of healthcare insurance products, including benefits structure, operational workflows, regulatory context, and customer needs
Product Lifecycle Execution: Proven ability to manage a full insurance or similar product lifecycle from concept to launch to ongoing optimization
Healthcare & Insurance Operations: Understanding of insurance systems and processes (claims, enrollment, eligibility, billing) and how they connect to product delivery
Cross‑Functional Project Management: Experience coordinating work across departments (operations, marketing, compliance, sales, vendors) to deliver successful outcomes
Adaptability & Resilience: Comfortable working in a fast‑paced, evolving environment where priorities shift and initiatives must move quickly
Customer‑Centered Mindset: Committed to enhancing the member, broker, and employer experience through thoughtful, user‑informed product management
Team Collaboration & Influence: Able to build strong working relationships across departments and drive alignment through collaboration and clarity
Excellent communication, documentation, and presentation skills, including executive‑level reporting
Strong project leadership, organizational, and stakeholder management skills
Preferred Skills & Abilities
Process Improvement & Operational Excellence: Skilled at identifying workflow inefficiencies, recommending improvements, and implementing repeatable processes for delivery and performance tracking
Analytical Thinking & Data Literacy: Ability to use metrics and operational performance data to inform enhancements and issue resolution
Communication & Stakeholder Alignment: Excellent written and verbal communication skills; able to create executive summaries, status reports, and launch documentation
Execution‑Oriented Leadership: Strong ability to take strategic plans and drive them to successful completion, including scope definition, resource planning, task management, and quality assurance
Detail Orientation with Big‑Picture Awareness: Able to manage operational details without losing sight of broader product and customer experience goals
Knowledge and familiarity with regulatory and compliance frameworks in health insurance industry
Required Education & Experience
Bachelor's degree in Business, Healthcare Administration, Information Systems, Marketing, or related field; and/or equivalent work experience
Six (6) years of experience in product management and/or a related role in the healthcare insurance, or employee benefits field
Three (3) years of leadership experience managing teams, projects, or cross‑functional initiatives
Preferred Education & Experience
Active Health Insurance Licenses
Work Environment & Physical Demands
Travel Requirements: Minimal
Weight Lifting Requirements: up to 30 lbs.
Sedentary Work: Prolonged periods of time sitting at a desk and working on a computer
Relationships
Reports To: Vice President of Digital Experience & Product Strategy
Directly Manages: None
Internal Relationships: Extensive interaction with all Company departments and team members, including management and executive positions
External Relationships: Strategic and Distribution Partners, Brokers, Vendors, and Third‑Party Administrators (TPAs)
Benefits & Compensation Benefits for this position include medical, dental, vision, and life insurance; disability coverage, flexible spending plans, a 401(k) plan, Paid Time Off (PTO), and Holidays.
Visit our benefits portal https://www.deltadentalmn.org/employee-benefit-packages for more information.
The starting salary range for this position is $117,000 to $146,000. Salary offers will typically be made in the listed range. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not disclose or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60‑1.35(c)
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Senior Product Manager
role at
Delta Dental of Minnesota
Company Information Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota-based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building this reputation.
General Summary The
Senior Product Manager
position is a critical leader responsible for contributing to strategic priorities for our Vision Insurance, driving the successful execution of initiatives that advance our growing vision insurance business. Reporting to the Vice President of Digital Experience & Product Strategy, this role drives operational execution, product strategy, and cross‑functional alignment to accelerate vision product growth, adoption, and member satisfaction. This position oversees the end‑to‑end product lifecycle, serves as a key sales consultant to identify key sales opportunities, coach sales teams, and translate market intelligence into actionable product and go‑to‑market strategies. The Senior Product Manager ensures seamless experiences across the member, employer, and broker journey, manages cross‑functional execution with internal teams, external partners, and sales channels for successful implementations of vision initiatives on time, on budget, and with measurable impact. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota.
Essential Functions
Lead the implementation of new and enhanced vision insurance products from strategy through launch, ensuring operational readiness and stakeholder alignment
Manage cross‑functional initiative execution across product, operations, compliance, marketing, sales, and vendor teams
Develop and manage delivery timelines, resource plans, status reporting, and risk mitigation strategies for key initiatives
Serve as a key liaison between business teams and stakeholders, translating strategy into executable plans
Monitor product key measures post‑launch; identify improvement opportunities and lead iteration efforts
Support intake and prioritization of product enhancement requests; manage backlog, scoping, and roadmap alignment
Collaborate with external vendors and strategic partners to support product delivery
Lead user acceptance testing (UAT), issue resolution, and post‑launch quality assessments
Provide leadership, guidance, and influence across cross‑functional teams, mentoring peers and stakeholders, while fostering a culture of accountability and continuous improvement
Discern vision sales opportunities within the existing client base, and collaborate with sales team to pursue and close new business opportunities
Participate with sales and account management teams in sales activities, including development of requests‑for‑proposals (RFPs), sales presentations, and client meetings
Serve as a vision subject matter expert, providing real‑time recommendations, prospect‑specific sales strategies, and market insights to drive growth
Diagnose training needs for sales and account management teams, and deliver targeted training and coaching to enhance product and market fluency
Provide ongoing membership forecasts, pipeline analyses, and opportunity reporting in support of leadership forums, strategic planning, and budgeting processes
Act as a voice of the market, sharing feedback and insights related to pricing, product development, competitive dynamics, contracts, brokers, and emerging opportunities across internal teams
Other duties as assigned
Required Knowledge, Skills & Abilities
Healthcare Insurance Expertise: Strong knowledge of healthcare insurance products, including benefits structure, operational workflows, regulatory context, and customer needs
Product Lifecycle Execution: Proven ability to manage a full insurance or similar product lifecycle from concept to launch to ongoing optimization
Healthcare & Insurance Operations: Understanding of insurance systems and processes (claims, enrollment, eligibility, billing) and how they connect to product delivery
Cross‑Functional Project Management: Experience coordinating work across departments (operations, marketing, compliance, sales, vendors) to deliver successful outcomes
Adaptability & Resilience: Comfortable working in a fast‑paced, evolving environment where priorities shift and initiatives must move quickly
Customer‑Centered Mindset: Committed to enhancing the member, broker, and employer experience through thoughtful, user‑informed product management
Team Collaboration & Influence: Able to build strong working relationships across departments and drive alignment through collaboration and clarity
Excellent communication, documentation, and presentation skills, including executive‑level reporting
Strong project leadership, organizational, and stakeholder management skills
Preferred Skills & Abilities
Process Improvement & Operational Excellence: Skilled at identifying workflow inefficiencies, recommending improvements, and implementing repeatable processes for delivery and performance tracking
Analytical Thinking & Data Literacy: Ability to use metrics and operational performance data to inform enhancements and issue resolution
Communication & Stakeholder Alignment: Excellent written and verbal communication skills; able to create executive summaries, status reports, and launch documentation
Execution‑Oriented Leadership: Strong ability to take strategic plans and drive them to successful completion, including scope definition, resource planning, task management, and quality assurance
Detail Orientation with Big‑Picture Awareness: Able to manage operational details without losing sight of broader product and customer experience goals
Knowledge and familiarity with regulatory and compliance frameworks in health insurance industry
Required Education & Experience
Bachelor's degree in Business, Healthcare Administration, Information Systems, Marketing, or related field; and/or equivalent work experience
Six (6) years of experience in product management and/or a related role in the healthcare insurance, or employee benefits field
Three (3) years of leadership experience managing teams, projects, or cross‑functional initiatives
Preferred Education & Experience
Active Health Insurance Licenses
Work Environment & Physical Demands
Travel Requirements: Minimal
Weight Lifting Requirements: up to 30 lbs.
Sedentary Work: Prolonged periods of time sitting at a desk and working on a computer
Relationships
Reports To: Vice President of Digital Experience & Product Strategy
Directly Manages: None
Internal Relationships: Extensive interaction with all Company departments and team members, including management and executive positions
External Relationships: Strategic and Distribution Partners, Brokers, Vendors, and Third‑Party Administrators (TPAs)
Benefits & Compensation Benefits for this position include medical, dental, vision, and life insurance; disability coverage, flexible spending plans, a 401(k) plan, Paid Time Off (PTO), and Holidays.
Visit our benefits portal https://www.deltadentalmn.org/employee-benefit-packages for more information.
The starting salary range for this position is $117,000 to $146,000. Salary offers will typically be made in the listed range. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not disclose or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60‑1.35(c)
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