Schneider Electric
Senior Order Execution Business Analyst
Position within the Titan Transformation program, deploying SAP across North America plants.
Responsibilities
Lead the identification of back‑office order management business requirements and develop the customer story backlog for SAP.
Serve as a Change Agent, supporting the Product Owner in resolving issues between legacy and future‑state ERP systems.
Manage transfer of SAP knowledge to Key Users, data owners, and local management team.
Work with key stakeholders to identify and understand their needs.
Capture feedback from users and identify enhancements of existing functionality.
Lead and participate in stakeholder workshops.
Create and validate end‑to‑end process flows for manufacturing plants.
Contribute to localization of project documentation (training materials, test scripts, etc).
Be accountable for site readiness (planning, support, audit, training).
Represent the business for the program with understanding of current order execution/customer service processes and systems.
Accountable for business transformation, solution decisions, data accuracy, and organisational change management.
Participate in end‑user training.
Hold Key Users and Data Owners accountable for project deliverables.
Lead the Key Users & project team participation in solution testing.
Working Conditions
Tight deadlines and multiple priorities, requiring decisive decision‑making in a fast‑paced environment.
Willingness to work outside the standard 8‑5 schedule, across time zones, including early mornings, evenings, and weekends as required by tight project deadlines.
Ability to work independently in a competitive work environment.
Managing and collaborating remotely.
Hybrid role with up to 50% travel.
Preferred skillset
Bachelor’s degree in Supply Chain, Business Administration, or related field.
3‑5 years of work experience in order management or plant customer service.
Knowledge of back‑office order management/customer service operations and business processes across plants.
Change management and communication skills.
History of delivering results.
Leadership and management skills.
Ability to balance a workload while working on multiple priorities.
Active listening, negotiation, decision‑making, problem‑solving.
Aptitude for learning and working with new IT systems.
Ability to collaborate and work in a multicultural environment.
Benefits Schneider Electric offers a robust benefits package, including flexible work arrangements, paid family leave, 401(k) matching, company stock option purchase and match, and more.
Equal Opportunity Employer Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
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Responsibilities
Lead the identification of back‑office order management business requirements and develop the customer story backlog for SAP.
Serve as a Change Agent, supporting the Product Owner in resolving issues between legacy and future‑state ERP systems.
Manage transfer of SAP knowledge to Key Users, data owners, and local management team.
Work with key stakeholders to identify and understand their needs.
Capture feedback from users and identify enhancements of existing functionality.
Lead and participate in stakeholder workshops.
Create and validate end‑to‑end process flows for manufacturing plants.
Contribute to localization of project documentation (training materials, test scripts, etc).
Be accountable for site readiness (planning, support, audit, training).
Represent the business for the program with understanding of current order execution/customer service processes and systems.
Accountable for business transformation, solution decisions, data accuracy, and organisational change management.
Participate in end‑user training.
Hold Key Users and Data Owners accountable for project deliverables.
Lead the Key Users & project team participation in solution testing.
Working Conditions
Tight deadlines and multiple priorities, requiring decisive decision‑making in a fast‑paced environment.
Willingness to work outside the standard 8‑5 schedule, across time zones, including early mornings, evenings, and weekends as required by tight project deadlines.
Ability to work independently in a competitive work environment.
Managing and collaborating remotely.
Hybrid role with up to 50% travel.
Preferred skillset
Bachelor’s degree in Supply Chain, Business Administration, or related field.
3‑5 years of work experience in order management or plant customer service.
Knowledge of back‑office order management/customer service operations and business processes across plants.
Change management and communication skills.
History of delivering results.
Leadership and management skills.
Ability to balance a workload while working on multiple priorities.
Active listening, negotiation, decision‑making, problem‑solving.
Aptitude for learning and working with new IT systems.
Ability to collaborate and work in a multicultural environment.
Benefits Schneider Electric offers a robust benefits package, including flexible work arrangements, paid family leave, 401(k) matching, company stock option purchase and match, and more.
Equal Opportunity Employer Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
#J-18808-Ljbffr