Guardant Health
AI & Automation Solutions Product Manager
Guardant Health, Palo Alto, California, United States, 94306
We are seeking an exceptional Product Manager with expertise in automation and AI, for close collaboration with internal teams and customers, to deliver comprehensive intelligent automation and agentic solutions. The ideal **AI & Automation Solutions Product Manager** (AASPM) is a strategic thinker with a strong engineering acumen—someone who excels at process mapping, rapid prototyping, and deploying reliable systems that drive measurable improvements.Our AASPM is a systems thinker who thrives in customer-facing environments, and is eager to work hands-on with modern AI technologies. Proficiency with leading AI and automation tools—such as Microsoft Copilot, ServiceNow, UiPath/Power Automate, Slack/Zoom bots, and Zapier/Make—is essential. You will rigorously assess business impact, champion process transformation, and empower operational subject matter experts to become self-sufficient “user-builders,” enabling them to manage key business levers effectively.**Essential Duties and Responsibilities** Lead structured discovery (interviews, shadowing, data/queue analysis), translate needs into clear problem statements, requirements, and backlogs. **Qualifications** Typically requires a university degree and generally 8 years of related experience; 6 years and a Master’s degree; 3 years and a PhD; or PharmD/MD. 4+ years total experience across software engineering, business/process analysis/consulting, or product, with 3+ years focused on automation and/or applied AI.Hands‑on proficiency with AWS, Salesforce, or RPA/workflow platform (Power Automate, UiPath, ServiceNow, or equivalent).Practical experience building LLM‑powered applications: prompt design, tool/function calling, no-code building Strong systems and process design skills (e.g., BPMN, swim lanes, value‑stream mapping) and data-informed communication.Familiarity with Salesforce Health Cloud/Einstein, contact center and case management patterns. Experience with observability and analytics for automations (logging, tracing, dashboards) and LLM evaluation frameworks.**This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies.
Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.***Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com**A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).**Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.**All your information will be kept confidential according to EEO guidelines.*
**To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our**.***Please visit our career page at:**Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.* #J-18808-Ljbffr
Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.***Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com**A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).**Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.**All your information will be kept confidential according to EEO guidelines.*
**To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our**.***Please visit our career page at:**Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.* #J-18808-Ljbffr