Suburban Pest Control | Offering Proactive Pest Control Services
Service Scheduler
Suburban Pest Control | Offering Proactive Pest Control Services, Yonkers, New York, United States
Service Scheduler & Customer Coordinator
Company:
Suburban Pest Control | Offering Proactive Pest Control Services
Location:
Yonkers, NY
Job Summary Suburban Pest Control is seeking a detail-oriented and customer-focused Service Scheduler to coordinate pest control appointments across residential and commercial accounts. This role is essential to ensuring timely service delivery, technician efficiency, and high customer satisfaction.
Key Responsibilities
Schedule pest control services based on technician availability, customer preferences, and service urgency.
Communicate with clients to confirm appointments, provide service details, and handle rescheduling.
Optimize technician routes for efficiency and coverage across Yonkers, Westchester, Manhattan, Brooklyn, and Bronx.
Maintain accurate records in scheduling and CRM systems.
Collaborate with field supervisors and customer service representatives to resolve scheduling conflicts.
Monitor service progress and proactively adjust schedules as needed.
Support inventory tracking and technician dispatching.
Qualifications
High school diploma or equivalent; associate degree preferred.
1–2 years of experience in scheduling, dispatching, or customer service.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency with scheduling software (e.g., PestPac, ServiceTitan, or similar).
Ability to work in a fast-paced, team-oriented environment.
Preferred Skills
Familiarity with pest control services and terminology.
Experience in route optimization and technician coordination.
Bilingual (English/Spanish) is a plus.
Benefits
Competitive hourly pay ($21–$26/hour based on experience).
Health, dental, and vision insurance.
Paid holidays and time off.
401(k) with company match.
On-the-job training and career advancement opportunities.
Base Pay Range $21.00/hr – $26.00/hr
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Consumer Services
Referrals increase your chances of interviewing at Suburban Pest Control | Offering Proactive Pest Control Services by 2x.
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Suburban Pest Control | Offering Proactive Pest Control Services
Location:
Yonkers, NY
Job Summary Suburban Pest Control is seeking a detail-oriented and customer-focused Service Scheduler to coordinate pest control appointments across residential and commercial accounts. This role is essential to ensuring timely service delivery, technician efficiency, and high customer satisfaction.
Key Responsibilities
Schedule pest control services based on technician availability, customer preferences, and service urgency.
Communicate with clients to confirm appointments, provide service details, and handle rescheduling.
Optimize technician routes for efficiency and coverage across Yonkers, Westchester, Manhattan, Brooklyn, and Bronx.
Maintain accurate records in scheduling and CRM systems.
Collaborate with field supervisors and customer service representatives to resolve scheduling conflicts.
Monitor service progress and proactively adjust schedules as needed.
Support inventory tracking and technician dispatching.
Qualifications
High school diploma or equivalent; associate degree preferred.
1–2 years of experience in scheduling, dispatching, or customer service.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency with scheduling software (e.g., PestPac, ServiceTitan, or similar).
Ability to work in a fast-paced, team-oriented environment.
Preferred Skills
Familiarity with pest control services and terminology.
Experience in route optimization and technician coordination.
Bilingual (English/Spanish) is a plus.
Benefits
Competitive hourly pay ($21–$26/hour based on experience).
Health, dental, and vision insurance.
Paid holidays and time off.
401(k) with company match.
On-the-job training and career advancement opportunities.
Base Pay Range $21.00/hr – $26.00/hr
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Consumer Services
Referrals increase your chances of interviewing at Suburban Pest Control | Offering Proactive Pest Control Services by 2x.
#J-18808-Ljbffr