Senior ITSM Process Owner: Incident, Change & Automation Leader

A leading insurance company in Charlotte, NC, is seeking a Senior ITSM Process Owner to manage and optimize ITSM processes within their organization. This role involves overseeing Change Management, leading major incidents, and utilizing ServiceNow for automation. The ideal candidate will have 8+ years of ITSM experience, excellent communication skills, and a strong analytical mindset. Attractive benefits include health coverage, paid time off, and a competitive 401(k) plan. Competitive compensation ranges from $122,040 to $149,160. #J-18808-Ljbffr