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Pacific Life

ITSM Process Owner — Lead Change, Incident & ServiceNow

Pacific Life, Charlotte, North Carolina, United States, 28245

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A leading insurance provider is seeking a Senior ITSM Process Owner in Charlotte, NC to lead ITSM governance and processes. The successful candidate will oversee Incident, Problem, and Change Management, ensuring best practices and compliance. This leadership role demands strong analytical skills, proven major incident management experience, and ServiceNow expertise. Join a team committed to flexibility and wellbeing from the first day, with comprehensive benefits and competitive compensation ranging from $122,040.00 to $149,160.00. #J-18808-Ljbffr