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Pacific Life Insurance

Senior ITSM Process Owner: Incident, Change & Automation

Pacific Life Insurance, Charlotte, North Carolina, United States, 28245

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A financial services company is seeking a Senior ITSM Process Owner to oversee ITSM processes while ensuring alignment with ITIL practices. Located in Charlotte, NC, this role requires 8+ years of experience in large organizations and expertise in Change Management, Incident Management, and automation using ServiceNow. Responsibilities include leading major incidents and driving process improvements. Competitive compensation is offered with additional benefits from day one. #J-18808-Ljbffr