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Hyatt

Assistant Operations Manager

Hyatt, New York, New York, us, 10261

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Assistant Operations Manager

role at

Hyatt .

Summary Responsibilities include assisting in overseeing the Front Office and Housekeeping departments.

Specific Duties:

Agility to adjust to various departments throughout the hotel as needed to support the operation

A commitment to guest communication from pre-arrival to post-stay survey

Ensuring that Housekeeping and Front Office division's colleague's behaviors align with Hyatt’s core values

Working closely with all other stakeholders, including fellow leaders in the Housekeeping and Front Office Operations, in a collaborative manner, focusing on the overall success of the hotel

Supervising colleagues within Housekeeping and Front Office divisions

Pay rate for this position ranges from $66,300 to $67,000 annually.

Qualifications

A true desire to satisfy the needs of others in a fast-paced environment

Ability and willingness to help with coverage in other hotel areas

Refined verbal and written communication skills

2-3 years of progressive hotel Housekeeping and/or Front Office experience

Service-oriented style with professional presentation skills

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal, and administrative skills

Must have flexible work availability, including mornings, evenings, weekends, and holidays

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Management and Manufacturing

Industry Hospitality

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