FourKites, Inc.
Senior Product Manager - Agentic AI Chicago, IL
FourKites, Inc., Chicago, Illinois, United States, 60290
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
FourKites has evolved from multimodal freight visibility into a comprehensive platform spanning yard management, appointment scheduling, order visibility, inventory insights, and purchase order tracking. With AI transformation accelerating, we're creating a new category of data‑led product SKUs that unlock cross-functional value by connecting our rich dataset across hundreds of shippers and thousands of carriers.
Senior Product Manager, Agentic AI The Opportunity We're seeking an innovative Agentic AI Product Manager to drive the next generation of our AI‑powered Digital Workers. You'll develop autonomous AI agents that transform supply chain operations - digital workers that can learn, collaborate, and automate complex workflows. This role requires both strategic product thinking AND hands‑on technical capability.
Location:
Chicago preferred. Open to remote with monthly travel to Chicago
What You’ll Do
Define and execute the product roadmap for agentic AI solutions within FourKites’ Intelligent Control Tower
Own product P&L, adoption metrics, and customer outcomes
Drive go‑to‑market strategy with sales and customer success teams
Develop business cases for new digital workers that can automate routine supply chain tasks
Shape the long‑term vision aligned with our shift from 'software‑as‑a‑service' to 'service‑as‑software'
Technical Product Development (40%)
Lead end‑to‑end product lifecycle for autonomous AI agents from concept to launch
Build proof‑of‑concepts and prototypes using AI tools (Cursor.ai or equivalent) to demonstrate value
Mine and analyze data using SQL/Python to gain usage insights and validate hypotheses
Define agent capabilities, learning mechanisms, and collaboration frameworks between multiple AI workers
Create detailed requirements for reasoning capabilities, decision trees, and action frameworks
Run A/B tests and establish metrics for agent performance
Engage directly with enterprise customers to identify high‑value use cases and pain points
Translate complex supply chain workflows into autonomous agent behaviors
Present product vision and roadmap to customers at events like FourKites Summit
Collaborate with data science teams to leverage FourKites’ 3.2M daily supply chain events for agent training
Success Metrics (Year 1)
Achieve >90% customer retention for AI agent products
Achieve 80%+ adoption on new features released
Demonstrate measurable automation rates and ROI for enterprise customers
Launch 2‑3 new digital workers with proven business impact
Required Qualifications Experience
5+ years of product management experience in fast‑growing SaaS companies
At least 2 years focused on AI/ML products with proven track record in enterprise B2B
Experience with autonomous systems, conversational AI, or intelligent automation
Supply chain domain expertise: Deep understanding of operational challenges (shipper pain points, yard management, multimodal logistics)
Technical Skills
Hands‑on ability with Cursor.ai or equivalent tools to quickly build prototypes
Proficiency in SQL and Python to independently explore data and insights
Strong understanding of LLMs, reinforcement learning, and multi‑agent systems
Experience with API design and system architecture
Soft Skills
Self‑starter mindset: Thrives in ambiguity, identifies opportunities without waiting for detailed briefs
Excellent communication skills for presenting to customers, executives, and technical teams
Proactive problem‑solving with hunger to learn and collaborate
Data‑driven decision making with strong analytical capabilities
Education
Bachelor’s degree in Computer Science, Engineering, or quantitative discipline
MBA or advanced degree in AI/ML is a plus
What Makes You Stand Out
Experience building products that combine real‑time data processing with AI decision‑making
Knowledge of supply chain management systems (TMS, WMS, ERP)
Background in digital twin technology or real‑time visibility platforms
Contributions to AI/ML communities through papers, talks, or open source projects
Experience with domain‑specific vs. general‑purpose AI assistants
Who we are:
FourKites®, the leader in AI‑driven supply chain transformation for global enterprises and pioneer of advanced real‑time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real‑time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI‑powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.
Working at FourKites
We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including:
5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work.
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
Opportunities throughout the year to learn and celebrate diversity.
Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role
And we’re always listening for new ways to support everyone in and out of the office.
#J-18808-Ljbffr
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
FourKites has evolved from multimodal freight visibility into a comprehensive platform spanning yard management, appointment scheduling, order visibility, inventory insights, and purchase order tracking. With AI transformation accelerating, we're creating a new category of data‑led product SKUs that unlock cross-functional value by connecting our rich dataset across hundreds of shippers and thousands of carriers.
Senior Product Manager, Agentic AI The Opportunity We're seeking an innovative Agentic AI Product Manager to drive the next generation of our AI‑powered Digital Workers. You'll develop autonomous AI agents that transform supply chain operations - digital workers that can learn, collaborate, and automate complex workflows. This role requires both strategic product thinking AND hands‑on technical capability.
Location:
Chicago preferred. Open to remote with monthly travel to Chicago
What You’ll Do
Define and execute the product roadmap for agentic AI solutions within FourKites’ Intelligent Control Tower
Own product P&L, adoption metrics, and customer outcomes
Drive go‑to‑market strategy with sales and customer success teams
Develop business cases for new digital workers that can automate routine supply chain tasks
Shape the long‑term vision aligned with our shift from 'software‑as‑a‑service' to 'service‑as‑software'
Technical Product Development (40%)
Lead end‑to‑end product lifecycle for autonomous AI agents from concept to launch
Build proof‑of‑concepts and prototypes using AI tools (Cursor.ai or equivalent) to demonstrate value
Mine and analyze data using SQL/Python to gain usage insights and validate hypotheses
Define agent capabilities, learning mechanisms, and collaboration frameworks between multiple AI workers
Create detailed requirements for reasoning capabilities, decision trees, and action frameworks
Run A/B tests and establish metrics for agent performance
Engage directly with enterprise customers to identify high‑value use cases and pain points
Translate complex supply chain workflows into autonomous agent behaviors
Present product vision and roadmap to customers at events like FourKites Summit
Collaborate with data science teams to leverage FourKites’ 3.2M daily supply chain events for agent training
Success Metrics (Year 1)
Achieve >90% customer retention for AI agent products
Achieve 80%+ adoption on new features released
Demonstrate measurable automation rates and ROI for enterprise customers
Launch 2‑3 new digital workers with proven business impact
Required Qualifications Experience
5+ years of product management experience in fast‑growing SaaS companies
At least 2 years focused on AI/ML products with proven track record in enterprise B2B
Experience with autonomous systems, conversational AI, or intelligent automation
Supply chain domain expertise: Deep understanding of operational challenges (shipper pain points, yard management, multimodal logistics)
Technical Skills
Hands‑on ability with Cursor.ai or equivalent tools to quickly build prototypes
Proficiency in SQL and Python to independently explore data and insights
Strong understanding of LLMs, reinforcement learning, and multi‑agent systems
Experience with API design and system architecture
Soft Skills
Self‑starter mindset: Thrives in ambiguity, identifies opportunities without waiting for detailed briefs
Excellent communication skills for presenting to customers, executives, and technical teams
Proactive problem‑solving with hunger to learn and collaborate
Data‑driven decision making with strong analytical capabilities
Education
Bachelor’s degree in Computer Science, Engineering, or quantitative discipline
MBA or advanced degree in AI/ML is a plus
What Makes You Stand Out
Experience building products that combine real‑time data processing with AI decision‑making
Knowledge of supply chain management systems (TMS, WMS, ERP)
Background in digital twin technology or real‑time visibility platforms
Contributions to AI/ML communities through papers, talks, or open source projects
Experience with domain‑specific vs. general‑purpose AI assistants
Who we are:
FourKites®, the leader in AI‑driven supply chain transformation for global enterprises and pioneer of advanced real‑time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real‑time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI‑powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.
Working at FourKites
We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including:
5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work.
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
Opportunities throughout the year to learn and celebrate diversity.
Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role
And we’re always listening for new ways to support everyone in and out of the office.
#J-18808-Ljbffr