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IBM Computing

ServiceNow Application Developer

IBM Computing, Dallas, Texas, United States, 75215

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Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

Your role and responsibilities We are looking for a skilled ServiceNow Application Developer to design, develop, and implement solutions on the ServiceNow platform that align with business needs. The ideal candidate will have hands‑on experience developing across various ServiceNow modules, building custom applications, and integrating third‑party systems using best practices and platform capabilities.

Key Responsibilities

Design, develop, configure, and customize ServiceNow applications and workflows

Build and maintain custom applications using ServiceNow Studio and App Engine

Develop scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)

Collaborate with business analysts and architects to understand requirements and deliver scalable solutions

Participate in Agile ceremonies including sprint planning, reviews, and retrospectives

Integrate ServiceNow with third‑party applications via REST, SOAP, and MID Servers

Perform unit testing and support user acceptance testing (UAT)

Maintain documentation related to development processes, architecture, and solutions

Troubleshoot and resolve issues in a timely manner

Stay current with new ServiceNow features and releases, and make recommendations for improvements

This job can be performed anywhere in the US

Required technical and professional expertise

Bachelor’s degree in Computer Science, Information Technology, or related field

2+ years of hands‑on development experience with ServiceNow

Proficient in JavaScript and ServiceNow APIs

Experience with core ServiceNow modules such as ITSM, ITOM, or HRSD

ServiceNow Certified System Administrator (CSA) required

Understanding of data modeling, ACLs, and platform security

Ability to work independently and in a collaborative team environment

Strong problem‑solving skills and attention to detail

Preferred technical and professional experience

ServiceNow Certified Application Developer (CAD)

Experience developing custom applications on ServiceNow App Engine

Knowledge of ServiceNow IntegrationHub, Flow Designer, and Performance Analytics

Familiarity with Agile/Scrum methodologies

Exposure to ITIL practices and service management processes

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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