Palo Alto Networks
Senior Customer Success Architect
Palo Alto Networks, Myrtle Point, Oregon, United States, 97458
Employer Industry: Cybersecurity
Why consider this job opportunity:
Salary up to $0/YR
Opportunity for career advancement and growth within a leading cybersecurity organization
Flexible remote work arrangement
Collaborative work culture that values trust and accountability
Chance to work with some of the world's largest enterprises in enhancing their cybersecurity posture
What to Expect (Job Responsibilities):
Provide guidance and assistance to ensure effective deployment and customization of the Xpanse platform throughout the customer lifecycle
Create and execute technical implementation plans, including onboarding and training sessions
Stay informed about Xpanse features and coach customers on integrating the tool into their workflows
Collaborate with internal teams to maximize customer satisfaction and product utilization
Advocate for customers by managing and escalating technical issues for resolution
What is Required (Qualifications):
Minimum of 5 years of professional experience in customer success, account management, solutions architecture, or related fields
Understanding of attack surface management and related concepts, including IP, DNS, and network protocols
Experience with Python, REST APIs, and networking
Strong communication skills to explain complex technical concepts to diverse audiences
Bachelor’s degree in a related field
How to Stand Out (Preferred Qualifications):
Familiarity with SOC technologies such as SIEM, SOAR, and EDR
Current or former Department of Defense or other U.S. Government security clearance
#Cybersecurity #CustomerSuccess #RemoteWork #CareerGrowth #TechnicalImplementation
“We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.”
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Why consider this job opportunity:
Salary up to $0/YR
Opportunity for career advancement and growth within a leading cybersecurity organization
Flexible remote work arrangement
Collaborative work culture that values trust and accountability
Chance to work with some of the world's largest enterprises in enhancing their cybersecurity posture
What to Expect (Job Responsibilities):
Provide guidance and assistance to ensure effective deployment and customization of the Xpanse platform throughout the customer lifecycle
Create and execute technical implementation plans, including onboarding and training sessions
Stay informed about Xpanse features and coach customers on integrating the tool into their workflows
Collaborate with internal teams to maximize customer satisfaction and product utilization
Advocate for customers by managing and escalating technical issues for resolution
What is Required (Qualifications):
Minimum of 5 years of professional experience in customer success, account management, solutions architecture, or related fields
Understanding of attack surface management and related concepts, including IP, DNS, and network protocols
Experience with Python, REST APIs, and networking
Strong communication skills to explain complex technical concepts to diverse audiences
Bachelor’s degree in a related field
How to Stand Out (Preferred Qualifications):
Familiarity with SOC technologies such as SIEM, SOAR, and EDR
Current or former Department of Defense or other U.S. Government security clearance
#Cybersecurity #CustomerSuccess #RemoteWork #CareerGrowth #TechnicalImplementation
“We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.”
#J-18808-Ljbffr