Logo
St. Mary's Medical Center - Huntington, WV

Lab Quality Assurance Coordinator

St. Mary's Medical Center - Huntington, WV, Huntington, West Virginia, us, 25777

Save Job

Lab Quality Assurance Coordinator – St. Mary's Medical Center, Huntington, WV Cabell Huntington Hospital (CHH) is seeking a full-time Lab Quality Assurance Coordinator. This role functions as a member of the CHH Laboratory Services Team and plays a central role in the quality assurance, performance improvement program, and training of laboratory personnel.

Responsibilities

Functions as a member of the Cabell Huntington Hospital (CHH) Laboratory Services Team. Plays a central role in the quality assurance, performance improvement program, and the training of laboratory personnel.

Manages the QA/PI program for the purposes of monitoring and evaluating the quality and appropriateness of patient care services provided by CHH. Helps develop annual performance improvement initiatives and action plans. Submits an annual assessment of the QA/PI program to the Medical Director and Laboratory Manager.

Evaluates the quality of services and adequacy of equipment, personnel, and working accommodations through on‑site inspections and/or review of reports in various areas of the laboratory department. Writes and presents summaries, reports, charts, and graphic representations on topics concerning laboratory services and quality assurance. Analyzes current and historical data for trends.

Plans and conducts studies on technical and administrative problems involving personnel, organizational structure, new technology, program deficiencies, reporting systems, etc.; recommends changes based on findings.

Interprets agency policies and directives, prepares guidelines governing laboratory operations, and advises supervisors on preparation, maintenance, review, and revision of procedure manuals.

Plans for and implements laboratory improvement programs. Writes Standard Operating Procedures (SOP) and instructions relevant to a comprehensive QA/PI program.

Determines training objectives and develops curriculum and materials to accomplish objectives. Creates original materials for quality control training.

Assists with establishing professional standards that comply with accreditation requirements and regulatory procedures including Joint Commission, CAP, AABB, OSHA, CLSI, and CLIA. Develops criteria consistent with accreditation requirements.

Ensures compliance with proficiency testing programs. Plans, implements, and coordinates acceptable proficiency testing programs in all areas of laboratory medicine.

Oversees a comprehensive training and competency assessment program for all laboratory medicine personnel; identifies training needs, arranges for/personally conducts in‑service training in Current Good Manufacturing Practices, evaluates the effectiveness of training programs and recommends improvements.

Makes sure the adequacy of the scientific knowledge applied in the performance of required tests, recommends addition or deletion of new tests, evaluates new techniques or practices and determines feasibility of implementation.

Establishes and maintains liaison with other Federal and state agencies, accrediting organizations, academic institutions, and commercial/private laboratory facilities.

Develops instructions for converting from manual to automated testing systems and obtains necessary approval to implement new techniques or practices.

Utilizes the cloud‑based software suite for maintenance and upkeep of document control, inspection readiness module and compliance/continuing education requirements.

Recognizes and defines testing problems and evaluates methods for solution. Evaluates guides or implements possible alternative approaches to standard methods.

Ensures the quality of laboratory services and adequacy of equipment, personnel, and working accommodations through on‑site inspections and/or review of reports. Assesses laboratory needs and explores sources for necessary resources.

Maintains record‑keeping systems to assure the accuracy and validity of test results. Facilitates preparation of medical documentation that meets professional standards and accreditation agency requirements.

Protects patient confidentiality by following the Hospital’s Ethics‑Confidentiality and Privileged Information Act (HIPAA). Follows established CHH guidelines for personal phone use.

Participates in training students and new employees following the guidelines of the laboratory and performs duties not directly assigned.

Completes assigned duties in a timely manner, allowing time to assist with other members and/or other assigned or non‑assigned duties.

Takes advantage of opportunities presented in gaining knowledge that foster development or acceptance of new ideas and concepts.

Performs other duties as assigned.

Strong communication skills, customer service oriented. BLS certification is required and must be maintained during employment.

Requires a professional knowledge of medical technology applicable in one or more specialty areas or functions and a high level of skill in applying this knowledge in solving complex problems involving diverse aspects of clinical laboratory practice.

Knowledge of regulatory, licensing, and accrediting agency requirements, and statutes governing clinical laboratory operations sufficient to use in planning, implementing, or monitoring laboratory programs/services.

Coordinated the laboratory‑wide CAP proficiency testing program and performed referencing for CAP survey programs.

Knowledge of management, administrative, and coordinative skill sufficient to effectively provide advisory, review, inspection, education and training, and problem‑solving services.

Knowledge and skill in making qualitative evaluations of laboratory services, developing/revising guidelines and standards for use by operating personnel, and incorporating new technology in laboratory programs.

Ability to establish laboratory‑wide protocols for new testing methods, new reference ranges, and new validation techniques.

Knowledge of mathematics and statistics as related to laboratory medicine practices including quality assurance and systems and process analysis.

Knowledge of the types of surveillance needed to monitor variables affecting the quality of services, and skill in evaluating and interpreting results of quality control procedures, quality assurance data collection, and implementing corrective action where indicated.

Knowledge of current instrumentation used in clinical laboratories and skill in the operation, calibration, maintenance, and troubleshooting of equipment used.

Practical knowledge of computer operations to ensure proper control of patient specimens and standard software programs used to collect, collate, analyze, and present data.

Knowledge of the chain‑of‑command as it applies to this specific position, and judgment and skill to determine the proper point within that chain of command to address quality assurance issues.

The incumbent must have an outstanding knowledge of the Laboratory Safety Program and must demonstrate continual compliance with the program.

Qualifications

Mid‑Senior level

Full‑time employment

Quality Assurance

Hospitals and Health Care

#J-18808-Ljbffr