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Cabell Huntington Hospital

Lab Quality Assurance Coordinator

Cabell Huntington Hospital, Huntington, West Virginia, us, 25777

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Cabell Huntington Hospital

is seeking a

full-time Lab Quality Assurance Coordinator .

Responsibilities

Functions as a member of the Cabell Huntington Hospital (CHH) Laboratory Services Team, playing a central role in the quality assurance, performance improvement program, and the training of laboratory personnel.

Manages the QA/PI program for the purposes of monitoring and evaluating the quality and appropriateness of patient care services provided by CHH. Helps develop annual performance improvement initiatives and action plans and submits an annual assessment of the QA/PI program to the Medical Director and Laboratory Manager.

Evaluates the quality of services and adequacy of equipment, personnel, and working accommodations through on-site inspections and/or review of reports in various areas of the laboratory department, writing and presenting summaries, reports, charts, and graphic representations on topics concerning laboratory services and quality assurance, and analyzing current and historical data for trends.

Plans and conducts studies on technical and administrative problems involving personnel, organizational structure, new technology, program deficiencies, reporting systems, etc.; recommends changes based on findings.

Interprets agency policies and directives, prepares guidelines governing laboratory operations, and advises supervisors on the preparation, maintenance, review, and revision of procedure manuals. Plans for and implements laboratory improvement programs and writes Standard Operating Procedures (SOP) and instructions relevant to a comprehensive QA/PI program.

Determines training objectives and develops curriculum and materials to accomplish objectives, creating original materials for quality control training and selecting techniques that represent the most current and effective laboratory processes.

Assists with the establishment of professional standards that comply with accreditation requirements and regulatory procedures including Joint Commission, CAP, AABB, OSHA, CLSI, and CLIA, developing criteria consistent with accreditation requirements and ensuring they can be measured, controlled, collected, and evaluated efficiently.

Ensures compliance with proficiency testing programs, plans, implements, and coordinates acceptable proficiency testing programs in all areas of laboratory medicine, advising the Medical Director, Laboratory Manager, and Supervisors on annual survey selection and coordinating ordering of surveys with procuring authority.

Oversees a comprehensive training and competency assessment program for all laboratory medicine personnel, identifying training needs, arranging and personally conducting in-service training in Current Good Manufacturing Practices, evaluating effectiveness, and recommending improvements.

Maintains current professional advances through formal education and professional training and networking, ensuring the adequacy of scientific knowledge applied in the performance of required tests and recommending addition or deletion of new tests to the laboratory’s service.

Establishes and maintains liaison with other Federal and state agencies, accrediting organizations, academic institutions, and commercial and private laboratory facilities to keep abreast of new developments and coordinate mutually beneficial projects.

Develops instructions for converting from manual to automated testing systems and obtains necessary approvals to implement new techniques or practices at CHH Laboratory or outreach facilities, preparing professional implementation plans and standardizing SOPs throughout CHH and outreach facilities.

Utilizes the cloud-based software suite for maintenance and upkeep of document control, inspection readiness module, and compliance/continuing education requirements.

Recognizes and defines testing problems, evaluates methods for solution, implements alternative approaches, ensures the quality of laboratory services and adequacy of equipment, personnel, and working accommodations through inspections and/or reviews, and explores sources and methods of obtaining necessary resources.

Establishes record-keeping systems to assure the accuracy and validity of test results and facilitates preparation of medical documentation that meets professional standards and accreditation agency requirements.

Protects patient confidentiality by following the Hospital’s Ethics-Confidentiality and Privileged Information Act (HIPAA) and follows established CHH and laboratory guidelines for personal phone use.

Participates in training students and new employees following laboratory guidelines and performs duties that may not be directly assigned, regularly helping others and completing assigned duties in a timely manner.

Performs other duties as assigned and takes advantage of opportunities to gain knowledge and foster development of new ideas and concepts.

Qualifications

Strong communication skills, customer service oriented; BLS certification required and must be maintained during employment.

Professional knowledge of medical technology applicable to a wide range of duties and a high level of skill in applying this knowledge to solve complex problems involving clinical laboratory practice.

Knowledge of regulatory, licensing, and accrediting agency requirements and statutes governing clinical laboratory operations sufficient to plan, implement, or monitor laboratory programs/services.

Knowledge and skill in coordinating the laboratory-wide CAP proficiency testing program and performing referencing for CAP survey programs.

Knowledge of management, administrative, and coordinative skills sufficient to provide advisory, review, inspection, education and training, and problem-solving services in quality control, quality assurance, and process improvement projects.

Knowledge and skill in making qualitative evaluations of laboratory services, developing/revising guidelines and standards for use by operating personnel, and incorporating new technology in laboratory programs.

Ability to establish laboratory-wide protocols for new testing methods, new reference ranges, and new validation techniques.

Knowledge of mathematics and statistics related to laboratory medicine practices, including quality assurance and systems and process analysis.

Knowledge of the types of surveillance needed to monitor variables that affect the quality of services and skill in evaluating and interpreting results of quality control procedures, quality assurance data collection, and implementing corrective action where indicated.

Knowledge of current instrumentation used in clinical laboratories and skill in operation, calibration, maintenance, and troubleshooting of equipment.

Practical knowledge of computer operations to ensure the proper control of patient specimens and standard software programs used to collect, collate, analyze, and present data.

Knowledge of the chain‑of‑command as it applies to this position, and judgment to determine the proper point within that chain to initially address quality assurance issues.

Outstanding knowledge of the Laboratory Safety Program and demonstration of continual compliance with the program.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Quality Assurance

Industry: Hospitals and Health Care

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