State of Arizona
DEPT OF REVENUE Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant‑led continuous improvement.
All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results‑driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
Manager, Audit
Job Location: Address: 1600 W Monroe st Phoenix, AZ 85007
Posting Details: Salary: $77,000 per year Grade: 25 Closing Date: Until closed
Job Summary Position Summary:
The Manager, Audit provides oversight and management of the full spectrum of audit functions and audit team for one’s assigned department or unit. This role oversees and/or develops audit scopes, programs, informal hearings and objectives, procedures, and deliverables, and also oversees and prepares outlines, drafts, reports, and submission of reports. Additionally, this position recommends and advises management regarding changes in business processes, information systems, and accounting or management procedures; reviews and identifies changes in professional standards, pronouncements, and federal audit requirements, and notifies management and audit staff; and acts as liaison with outside auditors and law enforcement agencies.
Supervision:
This position has 5 to 11 non‑supervisory direct reports.
This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties Supervisory
Actively participates in the interviewing and hiring processes and ensures successful functional onboarding of new employees
Plans, assigns, coordinates and oversees daily work of direct reports in alignment with strategic, operational, and tactical priorities of the organization
Conducts regular one‑on‑one meetings providing constructive, balanced, regular performance feedback, coaching and mentoring
Sets reasonable stretch performance goals and conducts mid‑year and annual performance appraisals
Recognizes and rewards performance excellence, culture championship, and continuous improvement efforts
Communicates and enforces agency policies and programs
Applies corrective action, addresses complaints and resolves problems in a timely fashion, involving and collaborating with leadership and Human Resources as appropriate
Functional/Operational
Service Delivery
Ensures exceptional audit‑related service delivery to taxpayers through the effective and efficient use of resources to include any one or more of the following duties as needed/assigned/indicated
Responds to inquiries from taxpayers, attorneys, cities/towns and management regarding tax liabilities, and interpretation of tax statutes, rules and regulations
Manages multiple taxpayer audits, voluntary disclosures, as well as ensuring tax compliance; conducts extensive research, analysis, and applies auditing techniques which may include personally conducting complex audits
Serves as lead for audits, and as an escalation point for matters regarding the Department’s position regarding audit outcomes
Addresses through research, analysis and decision‑making techniques any changes to state statutes or federal law or code to update our policies, procedures and audit standard work, along with any communications to taxpayers
Testifies in Tax Hearings as needed
Negotiates closing agreements with Taxpayers
Manages taxpayer concerns and escalates to upper management or Taxpayer Services for higher level support
May serve as subject matter expert for specific/specialty tax types and related systems, and supporting the functionality of those tax systems
Quality Assurance
Reviews and approves audit assessments
Provides technical assistance and coaching to direct reports
Troubleshoots tax reporting inaccuracies, refunds, and audit procedures
Interprets state tax statutes, city code and court decisions
Assists the Attorney General’s Office in the enforcement of state tax laws by providing relevant supporting documentation and/or review of affidavits
Develops and maintains updated department policy, procedures and training manuals
Agency/Department Compliance & Continuous Improvement
Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as self‑directed research, conferring with other practitioners and technical experts, subscriptions to regulatory/legal/industry newsletters and briefs, membership industry associations and attendance at meetings/events; or participation in training and other continuing education opportunities
Attends staff meetings and huddles of work unit or district; may cascade and track information as indicated
Completes all required training in a timely manner
Participates in assigned work teams as appropriate
May complete periodic metrics, projects, huddle boards and reports as requested
Prepares for and actively participates in 1:1 coaching with supervisor
Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); proposes recommendations for process improvement and engages in continuous improvement efforts as assigned
Reporting
Develops and maintains accurate, effective and timely status, progress, and resources utilization reports for team and upper management
Ensures team production, time and summary reports are produced, reviewed for accuracy, and shared with management according to established timelines
Projects Engagement
Engages as project business lead and/or SME as applicable, to ensure the successful execution of all mandated and non‑mandated projects
Miscellaneous
Serving as back up to the Administrator
Delivering speeches to educate about the audit program and the Department's position on various tax provisions
Supporting the community outreach efforts, training and public relations
Other duties as assigned
Knowledge, Skills & Abilities (KSAs) Education & Experience
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment
Minimum of six years’ tax audit experience
Minimum of two years’ experience as a lead or supervisor of auditors or closely related field
Licenses & Certifications
None
Knowledge/Understanding
Knowledge of federal and state laws, rules, and regulations pertaining to tax
Knowledge of individual income tax policy and procedures
Knowledge of organizational and administrative procedures
Knowledge of auditing methods and systems of generally accepted auditing standards, risk assessments, contract and fiscal management
Understanding of legal research, auditing, and accounting principles and procedures
Skills
Strong verbal, written, and listening communication skills
Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, average, simple and compound interest
Excellent interpersonal skills and demeanor
Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high‑pressure situations
Effective project management skills with the ability to lead, direct the work of teams without formal supervisory authority
Proficient in the use of a PC in a Windows environment; internet; Microsoft Office applications such as Outlook, Word, Excel, PowerPoint; and Google Suite applications such as Gmail, Sheets, Docs, and Drive
Proficient in the use of tax reporting systems
Abilities
Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
Ability to build, motivate, engage, develop/grow, and retain a high performing team
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
Ability to travel up to 10% within the state of AZ
Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
No substantial exposure to adverse environmental conditions (such as in typical office or administrative work)
Selective Preference(s)
Bachelor’s degree in Business, Finance, Accounting or similar field
Possess a certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA) and/or Certified Government Auditing Professional (CGAP)
Pre‑Employment Requirements
Employment Verification and Reference Checks
State and Federal Criminal Background Check, including fingerprinting
Arizona Tax Filing Records Check
If applicable, ASEDRA Authorized Driver Identification Check
Benefits
Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program)
A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short‑term, and long‑term disability options
Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education
Work‑life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities
By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement Top‑ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary.
Contact Us If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results‑driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
Manager, Audit
Job Location: Address: 1600 W Monroe st Phoenix, AZ 85007
Posting Details: Salary: $77,000 per year Grade: 25 Closing Date: Until closed
Job Summary Position Summary:
The Manager, Audit provides oversight and management of the full spectrum of audit functions and audit team for one’s assigned department or unit. This role oversees and/or develops audit scopes, programs, informal hearings and objectives, procedures, and deliverables, and also oversees and prepares outlines, drafts, reports, and submission of reports. Additionally, this position recommends and advises management regarding changes in business processes, information systems, and accounting or management procedures; reviews and identifies changes in professional standards, pronouncements, and federal audit requirements, and notifies management and audit staff; and acts as liaison with outside auditors and law enforcement agencies.
Supervision:
This position has 5 to 11 non‑supervisory direct reports.
This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties Supervisory
Actively participates in the interviewing and hiring processes and ensures successful functional onboarding of new employees
Plans, assigns, coordinates and oversees daily work of direct reports in alignment with strategic, operational, and tactical priorities of the organization
Conducts regular one‑on‑one meetings providing constructive, balanced, regular performance feedback, coaching and mentoring
Sets reasonable stretch performance goals and conducts mid‑year and annual performance appraisals
Recognizes and rewards performance excellence, culture championship, and continuous improvement efforts
Communicates and enforces agency policies and programs
Applies corrective action, addresses complaints and resolves problems in a timely fashion, involving and collaborating with leadership and Human Resources as appropriate
Functional/Operational
Service Delivery
Ensures exceptional audit‑related service delivery to taxpayers through the effective and efficient use of resources to include any one or more of the following duties as needed/assigned/indicated
Responds to inquiries from taxpayers, attorneys, cities/towns and management regarding tax liabilities, and interpretation of tax statutes, rules and regulations
Manages multiple taxpayer audits, voluntary disclosures, as well as ensuring tax compliance; conducts extensive research, analysis, and applies auditing techniques which may include personally conducting complex audits
Serves as lead for audits, and as an escalation point for matters regarding the Department’s position regarding audit outcomes
Addresses through research, analysis and decision‑making techniques any changes to state statutes or federal law or code to update our policies, procedures and audit standard work, along with any communications to taxpayers
Testifies in Tax Hearings as needed
Negotiates closing agreements with Taxpayers
Manages taxpayer concerns and escalates to upper management or Taxpayer Services for higher level support
May serve as subject matter expert for specific/specialty tax types and related systems, and supporting the functionality of those tax systems
Quality Assurance
Reviews and approves audit assessments
Provides technical assistance and coaching to direct reports
Troubleshoots tax reporting inaccuracies, refunds, and audit procedures
Interprets state tax statutes, city code and court decisions
Assists the Attorney General’s Office in the enforcement of state tax laws by providing relevant supporting documentation and/or review of affidavits
Develops and maintains updated department policy, procedures and training manuals
Agency/Department Compliance & Continuous Improvement
Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as self‑directed research, conferring with other practitioners and technical experts, subscriptions to regulatory/legal/industry newsletters and briefs, membership industry associations and attendance at meetings/events; or participation in training and other continuing education opportunities
Attends staff meetings and huddles of work unit or district; may cascade and track information as indicated
Completes all required training in a timely manner
Participates in assigned work teams as appropriate
May complete periodic metrics, projects, huddle boards and reports as requested
Prepares for and actively participates in 1:1 coaching with supervisor
Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); proposes recommendations for process improvement and engages in continuous improvement efforts as assigned
Reporting
Develops and maintains accurate, effective and timely status, progress, and resources utilization reports for team and upper management
Ensures team production, time and summary reports are produced, reviewed for accuracy, and shared with management according to established timelines
Projects Engagement
Engages as project business lead and/or SME as applicable, to ensure the successful execution of all mandated and non‑mandated projects
Miscellaneous
Serving as back up to the Administrator
Delivering speeches to educate about the audit program and the Department's position on various tax provisions
Supporting the community outreach efforts, training and public relations
Other duties as assigned
Knowledge, Skills & Abilities (KSAs) Education & Experience
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment
Minimum of six years’ tax audit experience
Minimum of two years’ experience as a lead or supervisor of auditors or closely related field
Licenses & Certifications
None
Knowledge/Understanding
Knowledge of federal and state laws, rules, and regulations pertaining to tax
Knowledge of individual income tax policy and procedures
Knowledge of organizational and administrative procedures
Knowledge of auditing methods and systems of generally accepted auditing standards, risk assessments, contract and fiscal management
Understanding of legal research, auditing, and accounting principles and procedures
Skills
Strong verbal, written, and listening communication skills
Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, average, simple and compound interest
Excellent interpersonal skills and demeanor
Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high‑pressure situations
Effective project management skills with the ability to lead, direct the work of teams without formal supervisory authority
Proficient in the use of a PC in a Windows environment; internet; Microsoft Office applications such as Outlook, Word, Excel, PowerPoint; and Google Suite applications such as Gmail, Sheets, Docs, and Drive
Proficient in the use of tax reporting systems
Abilities
Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
Ability to build, motivate, engage, develop/grow, and retain a high performing team
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
Ability to travel up to 10% within the state of AZ
Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
No substantial exposure to adverse environmental conditions (such as in typical office or administrative work)
Selective Preference(s)
Bachelor’s degree in Business, Finance, Accounting or similar field
Possess a certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA) and/or Certified Government Auditing Professional (CGAP)
Pre‑Employment Requirements
Employment Verification and Reference Checks
State and Federal Criminal Background Check, including fingerprinting
Arizona Tax Filing Records Check
If applicable, ASEDRA Authorized Driver Identification Check
Benefits
Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program)
A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short‑term, and long‑term disability options
Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education
Work‑life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities
By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement Top‑ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary.
Contact Us If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
#J-18808-Ljbffr