Assistant Manager - Business Office Job at Acadia Healthcare in Wilmington

Description

ESSENTIAL FUNCTIONS:

• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
• May include managing and directing subordinate staff to identify goals and objectives.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Two or more years’ job-related experience required. Preferably in behavioral health.
• One or more years’ supervisory experience preferred.
• Strong revenue cycle technical skills required

Qualifications

Skills

Required

Problem Solving

Advanced

Communication

Advanced

Attention to Detail

Advanced

Behaviors

Required

Detail Oriented

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Goal Completion

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School/GED or better.

Experience

Required

2-3 years

2 or more years' experience in related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.