Wise Skulls
Blue Yonder WMS Discrete Support Consultant (Dallas)
Wise Skulls, Dallas, Texas, United States, 75215
Blue Yonder WMS Discrete Support Consultant
Now Hiring | Hybrid
Dallas, TX | 6-Month Contract (with possible extension) Location:
Dallas, TX (Hybrid with occasional onsite travel) Duration:
6 months + possible extension Candidate Eligibility:
USC & GC candidates only
Job Summary Were seeking an experienced
Blue Yonder WMS Support Consultant
to provide L2/L3 production support for a major food & beverage organization. This hybrid role requires availability for
critical onsite visits , including travel to delivery centers and warehouse locations as needed. Ideal for professionals who excel in fast-paced, SLA-driven environments.
Must-Have Skills Strong, hands-on experience with
Blue Yonder WMS (Discrete preferred) Proven background in
production support
with strict SLA adherence Ability to manage
P1/P2 high-severity incidents , including after-hours support Exceptional communication skills and ability to lead
technical conversations Flexibility for
emergency onsite travel
Key Responsibilities Deliver
L2/L3 production support
for Blue Yonder WMS Handle P1/P2 incidents and meet SLA expectations: P1/P2:
15-minute response | 2-hour resolution P3:
15-minute response | 8-hour resolution Act as the
primary point of contact
for technical incident resolution Troubleshoot application issues and coordinate with cross-functional teams Support
critical warehouse operations
with onsite visits as required Lead discussions with client teams to drive issue resolution
Interested? Apply now or DM us to explore this opportunity! You can share profiles at vijay@wiseskulls.com OR Call us on +1 (669) 200-3164
Dallas, TX | 6-Month Contract (with possible extension) Location:
Dallas, TX (Hybrid with occasional onsite travel) Duration:
6 months + possible extension Candidate Eligibility:
USC & GC candidates only
Job Summary Were seeking an experienced
Blue Yonder WMS Support Consultant
to provide L2/L3 production support for a major food & beverage organization. This hybrid role requires availability for
critical onsite visits , including travel to delivery centers and warehouse locations as needed. Ideal for professionals who excel in fast-paced, SLA-driven environments.
Must-Have Skills Strong, hands-on experience with
Blue Yonder WMS (Discrete preferred) Proven background in
production support
with strict SLA adherence Ability to manage
P1/P2 high-severity incidents , including after-hours support Exceptional communication skills and ability to lead
technical conversations Flexibility for
emergency onsite travel
Key Responsibilities Deliver
L2/L3 production support
for Blue Yonder WMS Handle P1/P2 incidents and meet SLA expectations: P1/P2:
15-minute response | 2-hour resolution P3:
15-minute response | 8-hour resolution Act as the
primary point of contact
for technical incident resolution Troubleshoot application issues and coordinate with cross-functional teams Support
critical warehouse operations
with onsite visits as required Lead discussions with client teams to drive issue resolution
Interested? Apply now or DM us to explore this opportunity! You can share profiles at vijay@wiseskulls.com OR Call us on +1 (669) 200-3164