VLink Inc
ServiceNow Technical Lead (Salt Lake City)
VLink Inc, Salt Lake City, Utah, United States, 84193
Job Description:
Key Responsibilities:
Experience: o 8+ years of experience in ServiceNow development, implementation, and administration. o Proven track record in managing CMDB, Discovery, and Service Mapping activities. o Significant experience in ServiceNow upgrade activities and platform maintenance.
Technical Skills: o Proficiency in scripting languages (JavaScript, Glide scripting). o Expertise in ServiceNow modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) -- Discovery, Service Mapping. o Knowledge of integration methods (REST/SOAP APIs, MID Server configurations). o Familiarity with ServiceNow reporting and dashboard creation.
Leadership Skills: o Experience in leading teams across onshore and offshore locations. o Strong communication, stakeholder management, and presentation skills.
Preferred Qualifications: ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas
Education: Bachelor's degree in computer science, Information Technology, or a related field.
Experience: o 8+ years of experience in ServiceNow development, implementation, and administration. o Proven track record in managing CMDB, Discovery, and Service Mapping activities. o Significant experience in ServiceNow upgrade activities and platform maintenance.
Technical Skills: o Proficiency in scripting languages (JavaScript, Glide scripting). o Expertise in ServiceNow modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) -- Discovery, Service Mapping. o Knowledge of integration methods (REST/SOAP APIs, MID Server configurations). o Familiarity with ServiceNow reporting and dashboard creation.
Leadership Skills: o Experience in leading teams across onshore and offshore locations. o Strong communication, stakeholder management, and presentation skills.
Preferred Qualifications: ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas
Education: Bachelor's degree in computer science, Information Technology, or a related field.