Motion Recruitment
Additional Notes
This is a
9-month field service project
requiring a mix of local travel (within driving distance, home nightly) and regional travel that involves
weekly overnight stays from Sunday through Thursday
when flying to client sites. Standard work schedule is
MondayFriday, 8 AM5 PM , with occasional overtime based on travel or site workload. Even during travel weeks, Fridays will be reserved for a
remote meeting
with the team lead once the technician returns home. Role is
100% onsite at client locations ; no remote work outside of Friday meetings. A
valid state drivers license (Real ID compliant) , a
clean MVR , and a
reliable personal vehicle
are required for daily field travel. Top required skills are
electro-mechanical troubleshooting
and
printer hardware break-fix experience . A
Lexmark certification
is preferred but not required. Ideal candidates will have
23+ years of field service or hardware repair experience
(printers, PCs, POS systems, etc.). No on-call rotation and
no shift differentials
for this assignment. Daily mileage will vary depending on assigned client locations; candidates must reside
within 75 miles of Eldron, MO 65026 .
Required Skills & Experience Minimum 2 to 3+ years of field service experience, specifically in commercial printers. Able to do extensive traveling via plane and/or car. Electro-mechanical and printer hardware support experience. Commercial / large printer experience. Lexmark printer certification. Experience working on commercial printers and have an electronics / mechanical aptitude. Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools. Working knowledge of the Microsoft Office application suite including MS Outlook. Experience with multi-platform Windows O/S. Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration. Ability to work independently in a retail environment. Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment
What You Will Be Doing Project focus on upgrading advanced commercial printers at retail locations. Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit. Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems. Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment. Install and remove equipment and systems as required. Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems. Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner. Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Determine the most cost-effective repair / resolution to minimize customer downtime.
9-month field service project
requiring a mix of local travel (within driving distance, home nightly) and regional travel that involves
weekly overnight stays from Sunday through Thursday
when flying to client sites. Standard work schedule is
MondayFriday, 8 AM5 PM , with occasional overtime based on travel or site workload. Even during travel weeks, Fridays will be reserved for a
remote meeting
with the team lead once the technician returns home. Role is
100% onsite at client locations ; no remote work outside of Friday meetings. A
valid state drivers license (Real ID compliant) , a
clean MVR , and a
reliable personal vehicle
are required for daily field travel. Top required skills are
electro-mechanical troubleshooting
and
printer hardware break-fix experience . A
Lexmark certification
is preferred but not required. Ideal candidates will have
23+ years of field service or hardware repair experience
(printers, PCs, POS systems, etc.). No on-call rotation and
no shift differentials
for this assignment. Daily mileage will vary depending on assigned client locations; candidates must reside
within 75 miles of Eldron, MO 65026 .
Required Skills & Experience Minimum 2 to 3+ years of field service experience, specifically in commercial printers. Able to do extensive traveling via plane and/or car. Electro-mechanical and printer hardware support experience. Commercial / large printer experience. Lexmark printer certification. Experience working on commercial printers and have an electronics / mechanical aptitude. Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools. Working knowledge of the Microsoft Office application suite including MS Outlook. Experience with multi-platform Windows O/S. Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration. Ability to work independently in a retail environment. Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment
What You Will Be Doing Project focus on upgrading advanced commercial printers at retail locations. Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit. Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems. Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment. Install and remove equipment and systems as required. Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems. Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner. Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Determine the most cost-effective repair / resolution to minimize customer downtime.