Q CELLS USA Corp.
Axia by Qcells is seeking an experienced Sr. Scheduling Specialist to manage project scheduling activities across the organization. In this role, you will review pipeline reports to identify projects ready for scheduling and work with stakeholders to resolve issues that may delay progress. The role involves identifying qualified installers in specific regions, sharing project details, coordinating schedules, confirming dates with homeowners, and ordering construction materials. You will collaborate with senior management and cross‑functional teams to develop project plans that align resources, timelines, and budgets while ensuring a five‑star customer experience. The ideal candidate will have strong project management expertise, the ability to navigate challenges effectively, exceptional attention to detail, excellent communication skills, and, per the seniority of the title, assist the team with a variety of important tasks such as documenting best practices and training new schedulers. Success in this role means ensuring projects are delivered on time, within budget, and to the highest quality standards.
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Santa Clara, CA with a potential in‑office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.
Responsibilities
Optimize scheduling efficiency by balancing in‑house crews and sub‑contractor availability, geographic routing, travel time, and project deadlines.
Serve as primary point of contact for customers regarding scheduling updates, timelines, and preparation requirements.
Review pipeline reports to identify projects that are ready for a scheduling event.
Schedule appointments with homeowners and install teams through phone calls, emails, and text messages.
Provide guidance to scheduling specialists by assisting in process improvement and training.
Root cause analysis to identify bottlenecks or challenges preventing the scheduling team from achieving targets.
Identify opportunities to streamline scheduling workflows and implement best practices across the team.
Send material orders to procurement to order bill of materials.
Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively.
Proactively identify potential risks and develop contingency plans to safeguard project outcomes.
Perform other scheduling tasks in site surveys, inspections, and other job site visits as necessary.
Required Qualifications
6‑7 years (or a bachelor’s degree and 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector.
6‑7 years of experience demonstrating excellent customer experience enhancing skills, capable of guiding peers and influencing senior‑level management and stakeholders to drive positive business outcomes and unparalleled customer experience.
Exceptional prioritization and time‑management abilities, focusing on delivering high‑quality positive impact.
Strong capabilities in client‑facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges.
Hands‑on experience with advanced project management tools (e.g., enterprise‑level CRMs) and quality assurance and risk management familiarity.
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
Mobility
Standing – 20% of time
Sitting – 70% of time
Walking – 10% of time
Strength
Pulling – up to 10 pounds
Pushing – up to 10 pounds
Carrying – up to 10 pounds
Lifting – up to 10 pounds
Dexterity
Typing – Frequently (F)
Handling – Frequently (F)
Reaching – Frequently (F)
Agility
Turning – Frequently (F)
Twisting – Frequently (F)
Bending – Occasionally (O)
Crouching – Occasionally (O)
Balancing – Never (N)
Climbing – Never (N)
Crawling – Never (N)
Kneeling – Never (N)
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.
*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
#J-18808-Ljbffr
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Santa Clara, CA with a potential in‑office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.
Responsibilities
Optimize scheduling efficiency by balancing in‑house crews and sub‑contractor availability, geographic routing, travel time, and project deadlines.
Serve as primary point of contact for customers regarding scheduling updates, timelines, and preparation requirements.
Review pipeline reports to identify projects that are ready for a scheduling event.
Schedule appointments with homeowners and install teams through phone calls, emails, and text messages.
Provide guidance to scheduling specialists by assisting in process improvement and training.
Root cause analysis to identify bottlenecks or challenges preventing the scheduling team from achieving targets.
Identify opportunities to streamline scheduling workflows and implement best practices across the team.
Send material orders to procurement to order bill of materials.
Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively.
Proactively identify potential risks and develop contingency plans to safeguard project outcomes.
Perform other scheduling tasks in site surveys, inspections, and other job site visits as necessary.
Required Qualifications
6‑7 years (or a bachelor’s degree and 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector.
6‑7 years of experience demonstrating excellent customer experience enhancing skills, capable of guiding peers and influencing senior‑level management and stakeholders to drive positive business outcomes and unparalleled customer experience.
Exceptional prioritization and time‑management abilities, focusing on delivering high‑quality positive impact.
Strong capabilities in client‑facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges.
Hands‑on experience with advanced project management tools (e.g., enterprise‑level CRMs) and quality assurance and risk management familiarity.
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
Mobility
Standing – 20% of time
Sitting – 70% of time
Walking – 10% of time
Strength
Pulling – up to 10 pounds
Pushing – up to 10 pounds
Carrying – up to 10 pounds
Lifting – up to 10 pounds
Dexterity
Typing – Frequently (F)
Handling – Frequently (F)
Reaching – Frequently (F)
Agility
Turning – Frequently (F)
Twisting – Frequently (F)
Bending – Occasionally (O)
Crouching – Occasionally (O)
Balancing – Never (N)
Climbing – Never (N)
Crawling – Never (N)
Kneeling – Never (N)
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.
*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
#J-18808-Ljbffr