TriHealth
Lead Application Engineer - Ambulatory EpicCare (REMOTE)
TriHealth, Cincinnati, Ohio, United States, 45208
Lead Application Engineer - EpicCare (REMOTE)
Overview: Under the general supervision and direction of the Manager of IT Applications (Community Connect), this position performs high level technical systems analysis and programming in one or more specialized phases of applications. Also is delegated the responsibility and accountability of managing the application portion of projects from concept to completion. Prepares detailed specifications from which programs will be written. Responsible for understanding customer needs and processes to ensure maximum utilization of automation and system availability. This role is accountable for application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization. Scope includes defining and understanding specifications, preparing requests for proposals, and participating in system acquisition process and implementation. Serves as an example and facilitator to other team members.
Job Requirements
Bachelor’s Degree in Information Systems or related fields; equivalent experience accepted in lieu of degree
Flexible/adaptable learning and understanding of new technologies
Proven analytical and problem-solving abilities
Ability to work independently and in a team-oriented, collaborative environment
Ability to execute tasks in a high-pressure environment
4-5 years of experience in a related field
Epic certified in Ambulatory
Job Responsibilities
Supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability; provides appropriate escalation of critical issues as necessary.
Performs high-quality definition, analysis, design, programming, and documentation for assigned projects and requests.
Records, tracks, and documents the problem-solving process, including decisions and actions taken, through to final resolution.
Ensures that project solutions meet the goals and objectives of the requesting department (designs, RFPs, system acquisition, and modifications).
Provides leadership to ensure project tasks are completed accurately within the project schedule or requested completion date.
Attends technical/professional training courses (seminar or self-study) for career development and job responsibility performance.
Other Job-Related Information On-call is expected in this position, per the Information Systems On-Call policy.
Working Conditions
Climbing – Rarely
Concentrating – Frequently
Continous Learning – Consistently
Hearing: Conversation – Consistently
Interpersonal Communication – Frequently
Kneeling – Rarely
Lifting
Lifting 50+ lbs – Rarely
Lifting 11-50 lbs – Occasionally
Pulling – Rarely
Pushing – Rarely
Reaching – Rarely
Reading – Frequently
Sitting – Frequently
Standing – Occasionally
Stooping – Rarely
Thinking/Reasoning – Consistently
Use of Hands – Frequently
Color Vision – Rarely
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors (summary) At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. All TriHealth team members are expected to demonstrate and live the following values:
Serve : Welcome everyone, assist guests, and refrain from personal cell phone use in public/patient care areas.
Excel : Take responsibility to address and recover from service breakdowns; prioritize patient and guest needs; work on quality, safety, and service.
Respect : Respect cultural differences and professions; speak positively about team members and departments.
Value : Be on time, prepared, and environmentally responsible; use resources efficiently and avoid waste.
Engage : Acknowledge wins and thank contributors; show courtesy and compassion to patients, team members, and the community.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Hospitals and Health Care
Location: Cincinnati, OH
Salary: $100,000.00-$200,000.00
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Job Requirements
Bachelor’s Degree in Information Systems or related fields; equivalent experience accepted in lieu of degree
Flexible/adaptable learning and understanding of new technologies
Proven analytical and problem-solving abilities
Ability to work independently and in a team-oriented, collaborative environment
Ability to execute tasks in a high-pressure environment
4-5 years of experience in a related field
Epic certified in Ambulatory
Job Responsibilities
Supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability; provides appropriate escalation of critical issues as necessary.
Performs high-quality definition, analysis, design, programming, and documentation for assigned projects and requests.
Records, tracks, and documents the problem-solving process, including decisions and actions taken, through to final resolution.
Ensures that project solutions meet the goals and objectives of the requesting department (designs, RFPs, system acquisition, and modifications).
Provides leadership to ensure project tasks are completed accurately within the project schedule or requested completion date.
Attends technical/professional training courses (seminar or self-study) for career development and job responsibility performance.
Other Job-Related Information On-call is expected in this position, per the Information Systems On-Call policy.
Working Conditions
Climbing – Rarely
Concentrating – Frequently
Continous Learning – Consistently
Hearing: Conversation – Consistently
Interpersonal Communication – Frequently
Kneeling – Rarely
Lifting
Lifting 50+ lbs – Rarely
Lifting 11-50 lbs – Occasionally
Pulling – Rarely
Pushing – Rarely
Reaching – Rarely
Reading – Frequently
Sitting – Frequently
Standing – Occasionally
Stooping – Rarely
Thinking/Reasoning – Consistently
Use of Hands – Frequently
Color Vision – Rarely
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors (summary) At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. All TriHealth team members are expected to demonstrate and live the following values:
Serve : Welcome everyone, assist guests, and refrain from personal cell phone use in public/patient care areas.
Excel : Take responsibility to address and recover from service breakdowns; prioritize patient and guest needs; work on quality, safety, and service.
Respect : Respect cultural differences and professions; speak positively about team members and departments.
Value : Be on time, prepared, and environmentally responsible; use resources efficiently and avoid waste.
Engage : Acknowledge wins and thank contributors; show courtesy and compassion to patients, team members, and the community.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Hospitals and Health Care
Location: Cincinnati, OH
Salary: $100,000.00-$200,000.00
#J-18808-Ljbffr