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HW3

Branch Manager

HW3, Los Angeles, California, United States

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Branch Manager – Delaware We are seeking an experienced Branch Manager to lead the daily operations and overall success of our Delaware banking branch. This role is responsible for directing all operational activities in accordance with bank policies, delivering exceptional customer service, and guiding a high-performing branch team. You will manage procedures, train and coach staff, and collaborate closely with internal departments to ensure efficient and compliant branch operations.

Location: Wilmington, DE. Salary: $75,000.00 - $90,000.00.

Key Responsibilities

Manage daily branch operations in alignment with bank policies and regulatory requirements

Coordinate the efficient delivery of deposit services for retail and corporate clients

Open and close deposit accounts in compliance with BSA/AML standards and other regulations

Support and execute initiatives aligned with the Bank’s strategic plan

Coach, mentor, and supervise tellers and new account personnel

Develop and implement training programs for all branch staff

Review, maintain, and enforce bank policies and procedures

Oversee and approve general ledger reconciliations related to cash and teller operations

Identify and investigate unusual or potentially fraudulent activity

Maintain proper dual control and conduct periodic surprise audits or reviews

Assist with interviewing, hiring, and staff performance evaluations

Support special projects as assigned by senior management

Uphold strong ethical and professional standards

Build and maintain positive customer relationships and resolve issues effectively

Identify process improvement opportunities and recommend solutions

Collaborate with and support other departments as needed

Qualifications

3 to 7 years of banking supervisory or management experience

Strong knowledge of banking regulations

Demonstrated leadership and team management abilities

Strong decision-making skills and accountability

Excellent organizational and multitasking capabilities

Outstanding communication and customer service skills

High attention to detail

Proficiency in MS Office (Excel, Word, Outlook)

We’re looking for a dedicated banking professional eager to take on a leadership role in our Delaware branch. If you fit this description, we’d love to hear from you.

Reach out to R.jacobie@hwthree.com / j.McCallum@hwthree.com / a.almano@hwthree.com

Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Finance.

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