Desktop Applications Engineer - Modern Workplace

OVERVIEW The Desktop Applications Engineer is responsible for packaging, testing, and deploying desktop applications in a large, professional services environment. This role owns the lifecycle of Windows desktop applications, with a strong focus on Microsoft 365, Modern Workplace technologies, and ensuring a secure, reliable experience for attorneys and staff.

You will partner closely with our IT Infrastructure, Security, Service Desk and Business Applications teams to deliver a consistent, well-governed desktop platform and help drive adoption of M365 features, including Copilot and OneDrive.

RESPONSIBILITIES Application Packaging & Deployment

PackagesandmaintainsWindows applications;

Deploysapplications using Intune/Endpoint Manager, SCCM/MECM or equivalent tools;

Designsand managesdeployment rings/phased rollouts and rollback procedures; and

Troubleshoots application, installation, and compatibility issues, including Office add-ins and line-of-business apps.

Modern Workplace / M365

SupportsMicrosoft 365 desktop apps: Office, Teams, OneDrive, Outlook add-ins;

ConfiguresandmaintainsOneDrive for multi-office use; and

Partners with security and infrastructure on M365-related policies (DLP, conditional access, device compliance).

Copilot & Office Experience

Assistswith deployment and configuration of Copilot for Microsoft 365;

Workswith security/governance teams to align Copilot usage withFirmdata protections;and

SupportsOffice integrations with legal/professional tools (DMS, PDF tools, templates, add-ins).

Operations & Future Endpoint Management

Actsas an escalation point for complex desktop application issues;

Maintainsdocumentation and runbooks for packaging and deployment;

Contributesto standard desktop images and baseline configurations;

Opportunity to grow into broader endpoint management responsibilities, including policy configuration, compliance enforcement, reporting, and monitoring endpoint health and patch status; and

Perform additional duties as assigned.

QUALIFICATIONS

Bachelor's degree in Computer Science, Information Technology, or related field preferred;

At least 3 to 5+ years of experience in Desktop Engineering, Endpoint Engineering, and/or Application Packaging role in a medium-to-large enterprise environment;

Strong hands-on experience with: Windows application packaging (MSI/MSIX/App-V or similar);

Intune/Endpoint Manager and/or SCCM/MECMfor application deployments;

Windows 10/11 in an enterprise, domain-joined environment;

PracticalPowerShell(or similar) scripting skills for automation and troubleshooting;

Solid understanding ofMicrosoft 365 / Modern Workplace(Teams, OneDrive, SharePoint Online, basic Entra ID concepts);

Strong troubleshooting skills and the ability to communicate clearly with both technical teams and non-technical users;

Demonstrated experience administering Microsoft Co-pilot features and governance controls, along with other AI technologies strongly preferred;

Experience with Ivanti Environment Manager, MDM/MAM solutions,Purviewor similar tools is ideal, but not required;

Relevant Microsoft certifications are a plus; and

Availability to work additional hours, as needed.

This position is located in our New York office, and currently has a hybrid work schedule, but that is subject to change. The estimated salary range for this position is $120,000 to $150,000. The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure or certification obtained. Market and firm factors are also considered. In addition to base salary and discretionary bonus(es), we offer a generous employee benefits package including, but not limited to, paid time off, medical, dental, vision care, 401(k) and substantial health club discounts.

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