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CFS

IT Coordinator (on-site)

CFS, Washington, District of Columbia, us, 20022

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IT Coordinator (on-site) – CFS Salary: $60,000 – $65,000 (based on experience)

Location: Washington, D.C. – On-site

Employment Type: Direct Hire

Why Join CFS

Historic, member‑focused organization with a strong commitment to service and technology.

Go‑to IT resource for staff, managing day‑to‑day tech needs and vendor relationships.

Key role in upcoming projects such as Windows 11 deployment, phone system upgrades, and property‑management system integration.

Collaborative environment where adaptability and initiative are valued.

Responsibilities

Serve as the primary on‑site IT support resource for staff, handling Level 2/3 troubleshooting.

Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards.

Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms.

Support and coordinate technology projects, including Windows 11 migration, new phone‑system deployment, and property‑management system integration (Jonas + Corum).

Provide hands‑on support for desktops, laptops, printers, and network connectivity.

Train staff on new systems and best practices for technology use.

Maintain documentation and assist with compliance‑related tasks.

Qualifications

3+ years of IT support experience (Level 2/3) in Windows environments.

Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting.

Familiarity with vendor management and MSP coordination.

Excellent communication skills and ability to train non‑technical staff.

Self‑starter who thrives in a standalone IT role.

Bonus Points

Experience with property‑management or hospitality systems.

Exposure to Windows 11 deployment projects.

Military background or familiarity with member‑service organizations.

Benefits & Perks

Competitive salary and annual performance reviews.

PTO and paid holidays.

Comprehensive medical, dental, and vision plans.

Opportunity to lead IT initiatives and grow with the organization.

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