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Spire Hospitality

Front Desk Agent

Spire Hospitality, San Francisco, California, United States, 94199

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Front Desk Agent

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Spire Hospitality .

Compensation

$23-25 per hour

Less than a block from Union Square, our hotel is a short walk from San Francisco’s galleries, restaurants, and shops along Geary Street. We’re two miles from Fisherman’s Wharf and six miles from the Golden Gate Bridge. Enjoy dinner and drinks at our restaurant and bar and catch the cable car just outside our doors when you’re ready to explore the city.

Compensation

$23-25 per hour

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401k, life, critical accident or illness, short‑ & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression.

Essential Job Functions

Deliver unparalleled service, courtesy, and care to our guests

Respond promptly and effectively to guest questions and requests

Streamline the check‑in and check‑out process for guests

Answer incoming phone calls with promptness and professionalism

Excel at multitasking in a dynamic environment

Resolve guest concerns with attentive service recovery

Compensation

$23-25/hour

Physical Demands

Ability to lift, carry, push or pull 10 lbs

Primarily standing for majority of shift

Education

High school diploma or its equivalent

Experience

One year of Front Desk experience in hotels preferred

One year of experience working in customers service or a guest‑facing role required

Full understanding and comfort working on a computer with MS Suite—Outlook, Word, Excel

Previous experience with OnQ PMS systems a plus.

Qualifications Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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