Crunchtime
Business Development Representative Manager
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Business Development Representative Manager
role at
Crunchtime
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 150,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including Chipotle, Culver's, Domino's, Dunkin', Five Guys and P.F. Chang's rely on our top‑ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role The Business Development team is responsible for driving pipeline growth, which ultimately drives revenue across both net new prospects and current customers. We take a value‑oriented approach to working with our prospects, ensuring we are driving interest across the entire suite of Crunchtime products.
As the Business Development Representative Manager, you will lead a team of Business Development Representatives to set introductory meetings and develop sales opportunities. Reporting directly to the VP of Sales, you will collaborate with other business leaders to execute the identified strategy and deliver results against the stated goals. As a leader, you will also be responsible for the coaching and development of your team.
What you’ll do as a BDR Manager
Lead a team of 7+ Business Development Representatives (BDRs) to prospect, develop, and qualify leads resulting in high‑quality opportunities
Facilitate a culture of performance and accountability within the BDR team
Coach, develop and promote the next generation of Crunchtime sales leaders
Manage and achieve KPIs, quotas, and goals
Work closely with the VP of Sales and CMO to ensure lead quality and quantity meet requirements to support pipeline needs
Provide detailed reporting on team’s activities and performance as well as accurate forecasts to leadership
Collaborate with leadership to identify and launch initiatives to drive both new business development growth and operational excellence
Work with marketing to drive new inbound business through campaigns and content
Responsible for recruiting, hiring, and training new BDRs
What we are looking for
2+ years of business development leadership experience, preferably in B2B SaaS
Understanding of outbound sales prospecting
Experience hiring, onboarding, and training BDRs
A passion for coaching and developing others
Operational experience including defining process and territories
Excellent written, oral communication and leadership skills
Experience creating sales assets including scripts, battle cards, and objection handling material
Ability to review KPI data to identify trends in execution and to create action plans if necessary
Understanding of Salesforce reports and dashboards
Self‑starter who enjoys working in a fast‑paced, collaborative, and innovative high‑growth environment
Bachelor’s Degree
Nice to haves
Data‑oriented mindset, someone who is very comfortable looking at data to drive decisions
Experience working with solutions like Outreach, Gong, LinkedIn Sales Navigator and Highspot
Successful track record of leading BDR teams to exceed their goals
Experience working closely with the Marketing org to manage the lead hand‑off process between Marketing and Sales
What you’ll get
Great mission‑driven team members from diverse backgrounds with a strong company culture
Competitive pay
Flexible PTO
Paid company holidays
Yearly team off‑sites
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401(k) employer match
Wellness benefits
Commuter benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
Ability to have a big impact
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds
Essential Physical & Mental Requirements
Prolonged periods of sitting at a desk
Prolonged periods of typing and working at a computer
Ability to listen and speak over the phone or Zoom calls
High level of mental concentration and focus
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Sales Compensation The anticipated annualized base salary range for this full‑time position will be $90,000 to $105,000 plus a variable compensation range of $36,000 to $42,000 governed by the Sales Incentive Compensation Plan (which includes certain annual non‑discretionary incentives based on predetermined objectives).
Actual compensation is based on factors unique to each candidate, including, but not limited to, job‑related skills, qualifications, education, experience, and location. Crunchtime has a location‑based compensation system, so someone doing the same job in a different city might have a different pay range.
Accessibility Accommodation Statement Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@crunchtime.com.
Equal Employment Opportunity Statement At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Key Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Software Development
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Business Development Representative Manager
role at
Crunchtime
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 150,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including Chipotle, Culver's, Domino's, Dunkin', Five Guys and P.F. Chang's rely on our top‑ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role The Business Development team is responsible for driving pipeline growth, which ultimately drives revenue across both net new prospects and current customers. We take a value‑oriented approach to working with our prospects, ensuring we are driving interest across the entire suite of Crunchtime products.
As the Business Development Representative Manager, you will lead a team of Business Development Representatives to set introductory meetings and develop sales opportunities. Reporting directly to the VP of Sales, you will collaborate with other business leaders to execute the identified strategy and deliver results against the stated goals. As a leader, you will also be responsible for the coaching and development of your team.
What you’ll do as a BDR Manager
Lead a team of 7+ Business Development Representatives (BDRs) to prospect, develop, and qualify leads resulting in high‑quality opportunities
Facilitate a culture of performance and accountability within the BDR team
Coach, develop and promote the next generation of Crunchtime sales leaders
Manage and achieve KPIs, quotas, and goals
Work closely with the VP of Sales and CMO to ensure lead quality and quantity meet requirements to support pipeline needs
Provide detailed reporting on team’s activities and performance as well as accurate forecasts to leadership
Collaborate with leadership to identify and launch initiatives to drive both new business development growth and operational excellence
Work with marketing to drive new inbound business through campaigns and content
Responsible for recruiting, hiring, and training new BDRs
What we are looking for
2+ years of business development leadership experience, preferably in B2B SaaS
Understanding of outbound sales prospecting
Experience hiring, onboarding, and training BDRs
A passion for coaching and developing others
Operational experience including defining process and territories
Excellent written, oral communication and leadership skills
Experience creating sales assets including scripts, battle cards, and objection handling material
Ability to review KPI data to identify trends in execution and to create action plans if necessary
Understanding of Salesforce reports and dashboards
Self‑starter who enjoys working in a fast‑paced, collaborative, and innovative high‑growth environment
Bachelor’s Degree
Nice to haves
Data‑oriented mindset, someone who is very comfortable looking at data to drive decisions
Experience working with solutions like Outreach, Gong, LinkedIn Sales Navigator and Highspot
Successful track record of leading BDR teams to exceed their goals
Experience working closely with the Marketing org to manage the lead hand‑off process between Marketing and Sales
What you’ll get
Great mission‑driven team members from diverse backgrounds with a strong company culture
Competitive pay
Flexible PTO
Paid company holidays
Yearly team off‑sites
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401(k) employer match
Wellness benefits
Commuter benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
Ability to have a big impact
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds
Essential Physical & Mental Requirements
Prolonged periods of sitting at a desk
Prolonged periods of typing and working at a computer
Ability to listen and speak over the phone or Zoom calls
High level of mental concentration and focus
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Sales Compensation The anticipated annualized base salary range for this full‑time position will be $90,000 to $105,000 plus a variable compensation range of $36,000 to $42,000 governed by the Sales Incentive Compensation Plan (which includes certain annual non‑discretionary incentives based on predetermined objectives).
Actual compensation is based on factors unique to each candidate, including, but not limited to, job‑related skills, qualifications, education, experience, and location. Crunchtime has a location‑based compensation system, so someone doing the same job in a different city might have a different pay range.
Accessibility Accommodation Statement Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@crunchtime.com.
Equal Employment Opportunity Statement At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Key Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Software Development
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