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AMN Healthcare

Manager, Cash Receipts

AMN Healthcare, San Diego, California, United States, 92189

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Job Summary

Manager, Cash Receipts

leads the cash application operations and gives direction and leadership to Cash Receipts Teams on an enterprise basis. Performs functions required to supervise the accuracy and timeliness of Client Accounts Receivable Cash activity and ensures these functions are conducted with the highest level of customer service and financial accuracy. Responsibilities

Oversee daily cash application operations, ensuring timely and accurate posting of customer payments. Set clear team goals and performance expectations aligned with departmental objectives. Foster a collaborative and inclusive team culture that encourages open communication and continuous improvement. Coach, mentor, and develop staff through regular feedback, training, and career development opportunities. Drive accountability and performance by monitoring individual and team metrics and providing constructive guidance. Manage and mentor a team of cash application specialists, providing training, guidance, and performance feedback. Collaborate with AR, Billing, and Client Account teams to resolve payment discrepancies and unapplied cash. Monitor and report on cash receipt metrics, identifying trends and areas for improvement. Ensure compliance with internal controls and company policies related to cash handling and financial reporting. Support month-end, quarter-end and year-end close processes, including AR subledger reconciliation and GL alignment. Reconcile cash receipts to bank statements/deposits, ensure no unapplied payments, and resolve discrepancies between posting and bank deposits. Prepare client‑specific schedules and documentation for external auditors and serve as the primary liaison for Accounts Receivable and Cash Receipts during audit engagements. Set up and monitor key performance indicators (KPIs) for cash applications productivity, quality, and timeliness, and drive improvement goals. Lead process improvement initiatives to streamline cash application workflows and enhance operational efficiency. Serve as a point of escalation for complex cash receipt issues and customer payment inquiries. Develop and maintain standard operating procedures (SOPs) for cash receipt processes. Coordinate with IT and ERP teams to optimize system functionality and reporting capabilities. Drive or support implementation of new systems/automation / ERP enhancements to improve cash applications efficiency (e.g., increase electronic remittance, reduce manual postings). Key Skills

Confidentiality Customer Focused Adept with numbers and financial reports Knowledge of Generally Accepted Accounting Principles (GAAP) Effective Communication Qualifications

Bachelor's degree in Accounting, Finance, or a related field plus 5‑7 years of experience in cash application or accounts receivable OR High School Diploma/GED plus 9‑11 years of work experience. At least 2 years in a supervisory or managerial role. Strong understanding of cash application systems and ERP platforms (e.g., SAP, Oracle, Great Plains, and PeopleSoft 9.2). Excellent analytical, organizational, and communication skills. Proven ability to lead and motivate a team in a fast‑paced environment. Proficiency in Microsoft Excel and financial reporting tools. Experience with month‑end close processes and AR to GL reconciliation. Detail‑oriented with a commitment to accuracy and continuous improvement. Work Environment / Physical Requirements

Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. Core Values

Respect · Passion · Continuous Improvement · Trust · Customer Focus · Innovation. At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. Pay Rate

$75,000 - $89,000 Salary. Final pay rate is dependent on experience, training, education, and location. Seniority Level

Mid‑Senior level Employment Type

Full‑time Job Function

Accounting/Auditing Location

San Diego, CA (hybrid – 2 days onsite per week)

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