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Cvent

Account Manager, Event Solutions

Cvent, Olympia, Washington, United States

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Account Manager, Event Solutions Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and 24,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world, transforming the industry through innovative solutions that power human connection.

Overview Cvent’s strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, take risks and make decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

In This Role, You Will

Identify and close sales opportunities with our clients, such as contract renewals, cross‑sells, and up‑sells (e.g., adding additional apps to clients’ packages).

Present products and services information to corporate accounts.

Ensure relationships with key decision‑makers for accounts that drive business are continuously developed and strengthened.

Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization.

Ensure customer issues are acknowledged and resolved within 24 hours.

Call on existing clients in an effort to meet and exceed individual and department revenue expectations.

Develop and actively pursue a list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts.

Set aggressive goals for annual revenue achievement against each account.

Accurately forecast sales opportunities via pipeline report.

Effectively and accurately manage personal revenue pipeline to maximize all business opportunities.

Monitor and report sales activity within the system.

Perform other duties as assigned.

Here’s What You Need

Bachelor’s degree is required (strong academic performance is desired).

At least 3 years of experience in a customer‑facing, revenue‑generating role (more is welcomed).

Ability to multi‑task and work in a dynamic, fast‑changing entrepreneurial environment.

Must be able to integrate knowledge across disciplines—including relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function.

Excellent verbal and written communication skills.

High degree of computer literacy is a must.

Relevant experience might include selling CRM or CMS systems, ASP‑based data systems, Travel or Meeting Planning Services.

Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software.

Experience selling or managing accounts in SaaS/technology/hospitality space is a plus.

Experience working in the Event Management industry is a plus.

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated base salary range for new hires into this role is $60,000–$75,000 annually + commission depending on factors such as job‑related knowledge, relevant experience, and location.

We also offer a competitive benefits package, details of which can be found here.

Physical Demands

Multiple positions may be filled from this announcement.

We are not able to offer sponsorship for this position.

Referrals increase your chances of interviewing at Cvent by 2x.

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