Cvent
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Account Manager, Event Solutions
role at
Cvent
Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
In This Role, You Will
Identify and close sales opportunities with our clients, such as contract renewals, cross-sells and up-sells (such as adding additional apps to clients’ packages), etc.
Present products and services information to corporate accounts.
Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown.
Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization.
Ensure customer issues are acknowledged and resolved within 24 hours.
Call on existing clients in an effort to meet and exceed individual and department revenue expectations.
Develop and actively pursue a list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts.
Set aggressive goals for annual revenue achievement against each account.
Accurately forecast sales opportunities via pipeline report.
Effectively and accurately manage personal revenue pipeline to maximize all business opportunities.
Monitor and report sales activity within the system.
Perform other duties as assigned.
Here’s What You Need
Bachelor’s degree is required (strong academic performance is desired).
At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed).
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment.
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function.
Excellent verbal and written communication skills.
High degree of computer literacy is a must.
This is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services.
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software.
Experience selling or managing accounts in SaaS/technology/hospitality space a plus.
Experience working in the Event Management industry a plus.
The estimated base salary range for new hires into this role is $60,000-$75,000 annually, plus commission depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package.
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Account Manager, Event Solutions
role at
Cvent
Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
In This Role, You Will
Identify and close sales opportunities with our clients, such as contract renewals, cross-sells and up-sells (such as adding additional apps to clients’ packages), etc.
Present products and services information to corporate accounts.
Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown.
Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization.
Ensure customer issues are acknowledged and resolved within 24 hours.
Call on existing clients in an effort to meet and exceed individual and department revenue expectations.
Develop and actively pursue a list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts.
Set aggressive goals for annual revenue achievement against each account.
Accurately forecast sales opportunities via pipeline report.
Effectively and accurately manage personal revenue pipeline to maximize all business opportunities.
Monitor and report sales activity within the system.
Perform other duties as assigned.
Here’s What You Need
Bachelor’s degree is required (strong academic performance is desired).
At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed).
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment.
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function.
Excellent verbal and written communication skills.
High degree of computer literacy is a must.
This is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services.
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software.
Experience selling or managing accounts in SaaS/technology/hospitality space a plus.
Experience working in the Event Management industry a plus.
The estimated base salary range for new hires into this role is $60,000-$75,000 annually, plus commission depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package.
#J-18808-Ljbffr