Cvent
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Account Manager, Webinar Solutions
role at
Cvent .
Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and 24,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
In This Role, You Will
Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.
Present products and services information to corporate accounts
Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown
Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization
Ensure customer issues are acknowledged and resolved within 24 hours
Call on existing clients in an effort to meet and exceed individual and department revenue expectations
Develop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts
Set aggressive goals for annual revenue achievement against each account
Accurately forecast sales opportunities via pipeline report
Effectively and accurately manage personal revenue pipeline to maximize all business opportunities
Monitor and report sales activity within the system
Perform other duties as assigned
Here’s What You Need
Bachelor’s degree is required (strong academic performance is desired)
At least 3 years of experience account management or account growth roles, ideally in SaaS or technology
Experience selling sales or marketing technology (preferred experience in webinar and/or meeting and events software)
Demonstrated success working with mid-market and enterprise customers
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, and closing contracts
Demonstrated track record of exceeding expectations against revenue goals
Excellent verbal and written communication skills
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
Physical Demands This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.
Multiple positions may be filled from this announcement.
We are not able to offer sponsorship for this position.
#J-18808-Ljbffr
Account Manager, Webinar Solutions
role at
Cvent .
Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and 24,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
In This Role, You Will
Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.
Present products and services information to corporate accounts
Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown
Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization
Ensure customer issues are acknowledged and resolved within 24 hours
Call on existing clients in an effort to meet and exceed individual and department revenue expectations
Develop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts
Set aggressive goals for annual revenue achievement against each account
Accurately forecast sales opportunities via pipeline report
Effectively and accurately manage personal revenue pipeline to maximize all business opportunities
Monitor and report sales activity within the system
Perform other duties as assigned
Here’s What You Need
Bachelor’s degree is required (strong academic performance is desired)
At least 3 years of experience account management or account growth roles, ideally in SaaS or technology
Experience selling sales or marketing technology (preferred experience in webinar and/or meeting and events software)
Demonstrated success working with mid-market and enterprise customers
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, and closing contracts
Demonstrated track record of exceeding expectations against revenue goals
Excellent verbal and written communication skills
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
Physical Demands This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.
Multiple positions may be filled from this announcement.
We are not able to offer sponsorship for this position.
#J-18808-Ljbffr