Centauri Health Solutions, Inc
Bilingual Medicaid Eligibility Specialist, Onsite Jackson South Medical Center
Centauri Health Solutions, Inc, Miami, Florida, us, 33222
Bilingual Medicaid Eligibility Specialist, Onsite Jackson South Medical Center
1 day ago Be among the first 25 applicants.
Centauri Health Solutions provides technology and technology‑enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of members and patients through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data‑driven solutions. Our solutions address complex problems such as uncompensated care within health systems, risk‑adjusted revenue for specialized sub‑populations, and improved access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri employs 1700 associates nationwide and has earned the prestigious Inc. 5000 list since 2019 and the 2020 Deloitte Technology Fast 500™ list.
Role Summary Bilingual Eligibility Specialists work onsite with hospital staff, patients and other team members, interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to meet patients' and client’s needs.
Schedule
8:30 am to 5:00 pm, Monday to Friday
or 9 am to 5:30 pm, Monday to Friday
Location Jackson South Medical Center 9333 SW 152nd Street Miami, Florida 33157
Role Responsibilities
Meet with under‑insured or uninsured patients to explore and identify all possible eligibility program solutions/options.
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, and begin the application process when possible.
Interview patients; conduct analysis of potential reimbursement and determine eligibility.
Introduce services and set expectations for the process and communication to ensure patient understanding.
Partner with patients to ensure understanding of the process and assist with any questions during the application process.
Obtain and manage all needed forms from patients, and follow up throughout the process.
Identify any additional patient needs and direct them to appropriate agencies for assistance.
Leverage technology and account processing workflows; maintain data integrity with accurate and concise documentation in systems.
Serve as intermediary for client, account reps and managers while interacting with hospital staff in a productive, cooperative manner.
Provide strong client service and collaboration with the team.
Understand and agree to role‑specific information security access and responsibilities.
Ensure safety and confidentiality of data and systems by adhering to the organization’s information security policies.
Read, understand and agree to security policies and complete all annual security and compliance training.
Role Requirements
2+ years customer service experience.
Experience with SSI/SSDI.
Reliable transportation.
At least one year working with FL state Medicaid/Medicare/Disability.
Fluent in Spanish (speak, read, write).
Ability to work onsite at hospital facility.
Ability to work required schedule.
Outstanding communication skills and desire to provide excellent customer service.
Strong concept of patient advocacy and desire to help someone every day.
Strong work ethic, ability to work independently while making a difference.
Strong computer skills and ability to multitask in a fast‑paced environment.
Positive outlook and eagerness to learn.
Consistent punctuality and attendance.
Healthcare experience, patient contact experience is a strong plus.
Benefits We offer competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, volunteer activity participation on company time, development opportunities, and bonus eligibility in accordance with the Company’s plan.
Vaccination Policy Centauri requires that several in‑person and hybrid office workers be fully vaccinated. New employees may need to provide proof of vaccination by their start date. The Company is an equal‑opportunity employer and will provide reasonable accommodations to those unable to be vaccinated where it is not an undue hardship.
Equal Opportunity Centauri is an equal opportunity employer and provides reasonable accommodation under federal, state, and local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr
Centauri Health Solutions provides technology and technology‑enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of members and patients through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data‑driven solutions. Our solutions address complex problems such as uncompensated care within health systems, risk‑adjusted revenue for specialized sub‑populations, and improved access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri employs 1700 associates nationwide and has earned the prestigious Inc. 5000 list since 2019 and the 2020 Deloitte Technology Fast 500™ list.
Role Summary Bilingual Eligibility Specialists work onsite with hospital staff, patients and other team members, interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to meet patients' and client’s needs.
Schedule
8:30 am to 5:00 pm, Monday to Friday
or 9 am to 5:30 pm, Monday to Friday
Location Jackson South Medical Center 9333 SW 152nd Street Miami, Florida 33157
Role Responsibilities
Meet with under‑insured or uninsured patients to explore and identify all possible eligibility program solutions/options.
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, and begin the application process when possible.
Interview patients; conduct analysis of potential reimbursement and determine eligibility.
Introduce services and set expectations for the process and communication to ensure patient understanding.
Partner with patients to ensure understanding of the process and assist with any questions during the application process.
Obtain and manage all needed forms from patients, and follow up throughout the process.
Identify any additional patient needs and direct them to appropriate agencies for assistance.
Leverage technology and account processing workflows; maintain data integrity with accurate and concise documentation in systems.
Serve as intermediary for client, account reps and managers while interacting with hospital staff in a productive, cooperative manner.
Provide strong client service and collaboration with the team.
Understand and agree to role‑specific information security access and responsibilities.
Ensure safety and confidentiality of data and systems by adhering to the organization’s information security policies.
Read, understand and agree to security policies and complete all annual security and compliance training.
Role Requirements
2+ years customer service experience.
Experience with SSI/SSDI.
Reliable transportation.
At least one year working with FL state Medicaid/Medicare/Disability.
Fluent in Spanish (speak, read, write).
Ability to work onsite at hospital facility.
Ability to work required schedule.
Outstanding communication skills and desire to provide excellent customer service.
Strong concept of patient advocacy and desire to help someone every day.
Strong work ethic, ability to work independently while making a difference.
Strong computer skills and ability to multitask in a fast‑paced environment.
Positive outlook and eagerness to learn.
Consistent punctuality and attendance.
Healthcare experience, patient contact experience is a strong plus.
Benefits We offer competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, volunteer activity participation on company time, development opportunities, and bonus eligibility in accordance with the Company’s plan.
Vaccination Policy Centauri requires that several in‑person and hybrid office workers be fully vaccinated. New employees may need to provide proof of vaccination by their start date. The Company is an equal‑opportunity employer and will provide reasonable accommodations to those unable to be vaccinated where it is not an undue hardship.
Equal Opportunity Centauri is an equal opportunity employer and provides reasonable accommodation under federal, state, and local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr